Chapter 7 Password administration 51

Resetting the Mailbox passwords

The Mailbox password allows users to access their mailbox.

Resetting the password using CallPilot Manager

1Log on to CallPilot Manager.

2Click the Mailbox Administration heading.

3Click the Change/Delete Mailbox link.

4Click the Reset Password link by the mailbox for which you are resetting the password. A confirmation dialog box appears.

5Click the OK button.

The password resets to 0000.

Resetting the password using a telephone (CallPilot 150 only)

Follow this procedure to reset a mailbox password using a telephone.

Log:

QUIT RETRY OK

Admin

MBOX AA OTHR

Mailbox Admin

ADD DEL CHNG

Mbox:

DIR QUIT

Password:

RESET NEXT

1.Press ≤·°‹.

2.Enter the system administration mailbox number and password.

3.Press MBOX.

4.Press CHNG.

5.Enter the number of the mailbox you wish to change.

6.Press Next until Password appears on the display.

7.Press RESET.

8. Press ®.

Resetting the Call Center Administrator password (CallPilot 150 only)

This password is used to access CallPilot Manager to administer the Call Center software.

1Log on to CallPilot Manager.

2Click the Configuration heading.

3Click the Access Passwords link.

4Enter a new password into the Call Center Administration Password box.

CallPilot Mini/CallPilot 150 Installation and Maintenance Guide

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Nortel Networks P0990474 03 manual Resetting the Mailbox passwords

P0990474 03 specifications

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