5

Chapter 7

Password administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Resetting passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Resetting the system administrator password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Resetting the password using a telephone (CallPilot Mini & CallPilot 150) . . . . . . . 49 Resetting the password using a telephone (CallPilot 150 only) . . . . . . . . . . . . . . . . 49 Resetting the operator password (CallPilot 150 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Resetting the password using CallPilot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Resetting the password using a telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Resetting the Mailbox passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Resetting the password using CallPilot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Resetting the password using a telephone (CallPilot 150 only) . . . . . . . . . . . . . . . . 51 Resetting the Call Center Administrator password(CallPilot 150 only) . . . . . . . . . . . . . 51 Resetting the Modem access password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Resetting the Modem access password using a telephone (CallPilot 150 only) . . . . . . . 52

Chapter 8

Backing up and restoring CallPilot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Installing the CallPilot Backup and Restore Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Backing up the CallPilot information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Restoring the CallPilot information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Retrieving the CallPilot log files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Chapter 9

Upgrading CallPilot Mini/CallPilot 150 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Upgrading the CallPilot software version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Upgrading the message storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Chapter 10

 

Troubleshooting

63

Introduction

63

Diagnosing problems

63

The RS-232 terminal cannot communicate with CallPilot Mini/CallPilot 150

63

CallPilot Mini/CallPilot 150 does not function at all

64

The Power-on Diagnostics fail

65

Cannot access CallPilot Manager

65

CallPilot Mini/CallPilot 150 fails during a start up

65

General Delivery Mailbox greeting plays when you dial the Voicemail DN on

 

CallPilot Mini

66

All of the mailboxes disappear after a software upgrade

66

CallPilot 150 Feature Codes are inactive

66

To remove Feature Codes

66

CallPilot 150 does not reboot following **STARTUP

67

CallPilot Mini/CallPilot 150 Installation and Maintenance Guide

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Nortel Networks P0990474 03 manual Chapter Upgrading CallPilot Mini/CallPilot 150

P0990474 03 specifications

Nortel Networks P0990474 03 is a significant component in the realm of telecommunications, particularly in the area of networking solutions. This device is recognized for its robust engineering, which caters to a wide range of networking needs. As part of Nortel's extensive portfolio, it showcases the company's dedication to providing high-quality technology that meets the evolving demands of businesses.

One of the primary features of the P0990474 03 is its ability to support various networking topologies. This flexibility allows organizations to seamlessly integrate the device into their existing infrastructure, ensuring that they can effectively manage data flow and connectivity. The device is designed to enhance performance and reliability, which are critical factors in today's fast-paced digital environment.

In terms of technologies, the Nortel Networks P0990474 03 employs advanced switching capabilities that optimize bandwidth usage. By efficiently directing traffic within the network, it minimizes latency and maximizes performance, which is essential for applications that require real-time data access. Additionally, the device supports a variety of protocols, enabling interoperability with other networking equipment, which is vital for heterogeneous network environments.

One of the outstanding characteristics of the P0990474 03 is its scalability. Businesses can start with a basic setup and expand their systems as their needs grow. This scalability not only supports immediate requirements but also prepares organizations for future growth without necessitating a complete overhaul of their existing network architecture.

Furthermore, the P0990474 03 integrates security features designed to protect sensitive data from potential threats. With the increasing prevalence of cyber-attacks, having robust security measures is paramount for any organization. This device employs encryption, firewalls, and other security protocols to ensure that data remains protected while in transit.

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In conclusion, the Nortel Networks P0990474 03 is a versatile, scalable, and secure networking device that stands out in the telecommunications landscape. Its ability to adapt to various network environments while delivering top-notch performance and reliability makes it an invaluable asset for businesses looking to enhance their networking capabilities.