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Appendix A

Modem Access

When there is no access to the CallPilot Mini/CallPilot 150 using a LAN connection or the serial port, you can use the modem to access to CallPilot Mini/CallPilot 150.

Note: Although you can access CallPilot Manager using the modem, Nortel Networks recommends you use a LAN connection or an Ethernet crossover cable to access CallPilot Manager.

Modem access is intended for Nortel Networks support personnel and CallPilot Mini/ CallPilot 150 distributors.

Caution: The CallPilot modem uses three voice channels when connected to the support computer. Nortel Networks recommends that you do not use the modem during peak use times.

Do not connect the support computer modem to an internal (extension) line.

Configuring your computer to access the CallPilot modem

To configure your computer to access the CallPilot modem, you must:

connect a telephone to your computer modem

create a Dial-Up Networking connection

install the Nortel Networks Modem Configuration Utility

Connecting a telephone to your computer modem

In order to access the CallPilot modem, you need a telephone connected to your computer modem. You use this telephone to log in to the System Administrator mailbox on the CallPilot system. From this mailbox you can access the CallPilot modem.

Caution: Connect only an analog telephone to your computer modem. Do not connect a Meridian or Norstar digital telephone to your computer modem.

If your computer has a modem with two telephone cable connectors, connect the telephone to the jack designated for a telephone. If you are unsure which connector is for a telephone, refer to the documentation that came with your modem.

CallPilot Mini/CallPilot 150 Installation and Maintenance Guide

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Nortel Networks P0990474 03 manual Appendix a Modem Access, Configuring your computer to access the CallPilot modem

P0990474 03 specifications

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