50Chapter 7 Password administration

Resetting the operator password (CallPilot 150 only)

The operator password is used to gain access to operator manager functions, such as open and close business, change attendant DNs and enable and disable call answering.

Resetting the password using CallPilot Manager

1Log on to CallPilot Manager.

2Click the Operations heading.

3Click the Operator Settings link.

4Select the Reset Operator Password check box.

5Click the Submit button.

The password resets to 67372867 (operator).

Resetting the password using a telephone

Use this procedure to reset the operator password using a telephone with CallPilot User Interface:

1Dial in to CallPilot system.

2Ask the CallPilot Attendant to transfer you, or use the Automated Attendant to transfer yourself, to the General Delivery Mailbox.

3Log on to the General Delivery Mailbox using the general delivery mailbox number and password.

4Enter the telephone number of the modem on the support computer.

5Press °‚°.

6Press ‡‹‡‹°fl‡‹‡‡‡·‹(R E S E T O P E R P S W D).

Note: You must be using the CallPilot User Interface to reset the password using °‚°. If you are using the Norstar Voice Mail User Interface, use ≤·°fito reset the password.

Use this procedure to reset the operator password using a telephone with a Norstar Voice Mail User Interface.

Set: xxxx

NEXT

Pswd:

RETRY OK

Reset Password:

YESNO

1.Press ≤·°fi.

2.Press .

3.Press ‡‹‡‹°fl‡‹‡‡‡·‹

(R E S E T O P E R P S W D) and press OK or £.

4.Choose YES or £.

P0990474 03

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Nortel Networks P0990474 03 Resetting the operator password CallPilot 150 only, Resetting the password using a telephone

P0990474 03 specifications

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