Nortel Networks P5100 user manual 151

Troubleshooting

Problem	Cause/Solution	A
No sound when shutter is	• [Off] is selected for [Sound settings] > [Shutter	130
released.	sound] in setup menu.
	• [Continuous], [BSS], [Continuous flash], or	101
	[Multi-shot 16] is selected for [Continuous] in
	shooting menu.
	• Option other than [Off] is selected for [Auto	104
	bracketing] in shooting menu.
	• d ([Sports] scene mode) or l([Museum]	37, 39
	scene mode) is selected.
	• Anti-shake mode or D mode is selected.	43, 64
AF-assist illuminator does not	• [Off] is selected for AF assist option in camera	129
light.	setup menu.
	• AF-assist illuminator turns off automatically in	36-41
	some modes.
Pictures appear smeared.	Lens is dirty. Clean lens.	143
Colors are unnatural.	White balance setting is not appropriate for light	97
	source.
Randomly spaced bright pixels	Shutter speed too slow. Noise can be reduced by:
(“noise”) appear in image.	• Using flash	30
	• Specifying a lower ISO sensitivity setting	99
	• Applying [Noise reduction] in the shooting	109
	menu to suit situations.
	• Choosing scene mode with noise reduction	37
Pictures are too dark	• Flash is off.	30
(underexposed).	• Flash window is blocked.	24
	• Subject is beyond flash range.	30
	• Adjust exposure compensation.	34
	• Apply high-sensitivity shooting mode, or raise	44, 99
	the ISO sensitivity.	30, 40
	• Subject is backlit. Select o([Backlight] scene
	mode) or use fill flash.
Pictures are too bright (overexposed).	Adjust exposure compensation.	34
Unexpected results when flash	When V or “fill flash with slow sync and red-	30,
set to V(auto with red-eye	eye reduction” of the [Night portrait] scene	37
reduction).	mode is applied during shooting, In-Camera
	Red-Eye Fix may, in very rare cases, be applied to
	areas not affected by red-eye. Set a flash mode
	other than V when in a shooting mode other
	than the [Night portrait] scene mode during
	shooting.
Camera does not shoot	[On] is selected for [Noise reduction] in the	109
continuously.	shooting menu.

Technical Notes

151