Nortel Networks PO84262701

Call Pickup 103

If there is more than one incoming call on lines in a Service

Mode, the Trunk Answer feature picks up the external call that

has been ringing the longest.

Telephones can be assigned to one of four pickup groups in

Administration programming.

PO84262701 DR5.1 Owner’s Handbook

Contents

Main Welcome to Whats New with 13 Programming 15 Telephone features 69 User cards 183 Glossary 205 Index 225 Page Customizing your system Assisting your co-workers Your Customer Service representative Call Display services Call Display Information Page Page Call Log Page q (No q Page Page Log Feature Card. Message Waiting Page Answer Timer Auxiliary Ringer telemanuals.com Do Not Disturb on Busy Last Number Redial Page How to do programming Planning Determine programming requirements telemanuals.com Programming tools A telephone telemanuals.com The Programming Overlay The DR5.1 Programming Record Using the Overlay Page The display buttons Programming details Entering numbers Viewing long telephone numbers Entering names Administration overview Administration headings 24 /Administration overview Administration programming has nine headings: assigns a two-digit code (01-7.0) for fast dialing of up to 70 adjusts the time and defines dialing filters, line (COS) passwords, to Entering Administration Exiting Administration Moving through Administration System Speed Dial System Speed Dial Number q q q q q q Line Selection Display Digits System Speed Dial Name Bypass Restrictions Names Telephone Names Line Names Time and date Page Page Direct-Dial Capabilities Dialing Filters Page Page Page Filter descriptions Telephone (Set) abilities Telephone (Set) filter Line/telephone (Line/set) filter Telephone Administration Lock (Set Lock) Full Handsfree Automatic Handsfree Handsfree Answerback Call Pickup (Group) Paging Page zone Auxiliary Ringer Direct-Dial telephone Call Forward On Busy Call Forward No Answer Forward No Answer delay Do Not Disturb on Busy Allow redirect Redirect ring Receive tones Hotline Priority Call Allow Last Number Redial Allow Saved Number Redial Allow Link Answer Timer Line abilities Line filter Class of Service (COS) passwords Page User filter Line filter Service Modes Control telephones Service Modes Service Mode Name Service Mode setting Page Trunk Answer Extra-Dial telephone Ringing telephones (sets) Auxiliary ringer Password q q q q Log Defaults Reset All Logs Call Services Auto Call Info Telephone (Set) Services Voice Message Log Space Log Password First Display Voice Message Center telephone numbers Voice Message Center lines Copying settings Line programming Telephone programming Capabilities programming Programming reminders Programming reminders 65 telephones Owners Handbook Prime telephone Page zones Line Pools Page Page 68 Programming reminders Service Modes Owners Handbook Page Using features Page Page Page Answering the telephone Answering Callback Delayed Ring Transfer (DRT) Call Display information Page What line indicators mean Rings you may hear Owners Handbook Answering the telephone PO84262701 DR5.1 Owners Handbook 78 Answering the telephone to reconnect.) DR5.1 Owners Handbook Answering the telephone Prime telephone Displays PO84262701 DR5.1 Owners Handbook Page External Internal Page Page Call Forward Forward your calls Cancel Call Forward Call Forward on Busy Call Forward (No Answer) Do Not Disturb Line Redirection Page Information Display Call Information before or after answering Display Call Information for a call on hold q Call Log q q Note Call Log Choose Logging Options Use (manually log a call) Use Autobumping Enter Call Log Navigate within Call Log Erase Log Items Call from Call Log Optional Password Call Information 96 Call Log PO842827 01 DR5.1 Owners Handbook Call Log 97 DR5.1 Owners Handbook PO842827 01 Page Park 99 Park Park a call Retrieving a parked call Page Call Pickup Directed Pickup Group Pickup [Feature] Trunk Answer Page Page Call Queuing Camp-On Camp a call Transfer [Feature] Page Conference Create a conference Conference using Privacy Disconnect one party Independently hold two calls Put a conference on hold Split a conference Related feature Unsupervised Conference Page Page COS Password Change your Class of Service your telephone Automatic Handsfree Contrast Adjustment Dialing Modes q Language Choice [Feature] q q q Move Line buttons Pulse/Tone Dialing Ring Type Ring Volume Telephone Administration Lock Page Dialing Note: Direct-Dial External line access code Last Number Redial [Feature] Ring Again Cancel Ring Again Saved Number Redial Dialing modes Line Pools are Priority Call Page 124 PO84262701 Owners Handbook Page Do Not Disturb Do Not Disturb Cancel Do Not Disturb Do Not Disturb on Busy Page Feature programming Program a button Erase a button Button Inquiry [Feature] Page Page Group Listen Group Listen Cancel Group Listen q [Feature] q q Han&free/Mute Make calls without lifting the receiver Answer calls without lifting the receiver Mute Handsfree Regular call to Handsfree Handsfree to regular call Hold Put a call on hold Retrieve a held call Automatic Hold Listen on Hold Exclusive Hold on Hold Host System Signaling Host system signaling codes Link Pause Programmed Release Run/Stop Page Line Pools Use a line pool Page Line Redirection Redirect a line Call forward Cancel Line Redirection Displays while redirecting lines Owners Handbook PO84262701 Line Redirection 143 Owners Handbook Displays while canceling redirection Page Long Tones Messages Send a message Show your sent messages [Feature] Cancel a sent message Notification of message(s) Enter your Message Waiting List Navigate through your Message Waiting List Call from your Message Waiting List Remove items from your List Call Log 150 Messages 3X8 DR5.1 Owners Handbook I Page Telephones Buttons Feature button Hold button Memory buttons Page Release button Volume bar Headset Using a headset Hearing aid compatibility Wall mounting Make a page announcement Paging shortcuts Voice Call Page Page Priority Call Page Service Modes Switch to a Service Mode Cancel Service Modes KELLATRONICS, Special Telephones Control telephone Direct-Dial telephone Extra-Dial telephone Hotline telephone To bypass a Hotline Prime telephone Speed Dial Make a Speed Dial call Program Personal Speed Dial 168 Speed Dial You will see some of these prompts while using or programming Speed Dial. Owners Handbook Page System features Accidental Disconnect Protection Background Music Automatic telephone relocation Cancel Background Music Class of Service Internal numbers Lines Page System Speed Dial Time features Call Duration Timer Show Time Transfer Transfer a call Unsupervised Conference Transfer using Hold Page Page Page Voice Call Make a voice call Voice Call Deny Mute Voice Call tones Handsfree Answerback r Page Page Page telemanuals.com Page telemanuals.com telemanuals.com Group Listening Line Redirection+ (Feature) Transfer Cancel Page Page Internal calls External calls answering a second Making and call About the memory button Page About line buttons Dialing without lifting the handset About memory buttons 1. memory buttons Page 199 About line buttons Dialing without lifting the handset bottom top 2. Page About line buttons Dialing without lifting the handset buttons telemanuals.com 206 Glossary B Owners Handbook Glossary 207 C Owners Handbook Page Glossary 209 D Glossary 211 PO84262701 E DR5.1 Owners Handbook 212 /Glossary F DR5.1 Owners Handbook PO84262701 an Music source. G H I K L Glossary Line M N Glossary 217 0 Owners Handbook P Page Glossary 219 A telephone DR5.1 Owners Handbook 220 Glossary S Owners Handbook Glossary 221 222 Glossary T Owners Handbook PO84262701 U V A B C telemanuals.com D E telemanuals.com F G H I M N P R telemanuals.com S T telemanuals.com U