Manuals / Oki / Computer Equipment / Printer

Oki 4410 manual Okidata Customer Support Professionals 1-800-OKI-DATA

Models: 4410

1 139

Download 139 pages 13.27 Kb

Page 39

Image 39

Okidata Customer Support Professionals 1-800-OKI-DATA (1-800-654-3282)

U.S and Canada only.

Our Customer Support staff is available 24 hours a day, 7 days a week. Please be sure that you are calling from a telephone close to your printer so you can describe your problem accurately.

Our Customer Support Professionals are trained on all current OKI products. They can answer your questions regarding:

•Locations of Sales & Service Dealers

•Installation of your OKI printer

•Usage/normal maintenance of your printer

•Availability/installation of printer drivers

•Error message interpretation/solutions

•Parts and Supplies identification

•Consumer relations

Note: Customer Support Professionals are not trained to provide assistance with the use of commercial software packages. Please consult your software users manual for times and availability of the manufacturers support.

Page 39

Image 39

Oki 4410 manual Okidata Customer Support Professionals 1-800-OKI-DATA

Contents

Page Year 2000 Compliance Conventions Used in this User’s Guide CautionsImportant Information 1 Front Panel Contents2 Maintenance 3 Troubleshooting4 Service Information A SpecificationsB Interfacing C Command Summary D Hex Dump ModeE Character Sets Warranty FCC / IC / CEIndex Print Mode Indicator Lights 1 Front PanelPress and hold to engage alternate lower button functions Print Mode Control Panel ButtonsWith SHIFT, hold to reset printer With SHIFT and printer off-line, press to initialize printerWith SHIFT, press to page backwards through available groups Menu Mode Control Panel ButtonsPress to exit Menu mode With SHIFT, press to page backwards through available setting valuesSaving Configurations Menu Mode Configuring Your PrinterEntering/Exiting the Menu Mode Changing the Menu SettingsCFG1 Settings as default Switching Back and Forth between ConfigurationsResetting the Menu Factory SettingsNote Factory settings are indicated by bold italics Summary of Menu SettingsGroup SettingsGroup SettingsGroup SettingsThe items in the table below are arranged in alphabetical order Explanation of Menu SettingsDescription EmulationsGroups Description EmulationsGroups directly on the platen this can Caution! If the page width is setnarrower than the continuous forms being used, the printhead will printDescription EmulationsGroups Caution! The printhead may be extremely HOT 2 MaintenanceReplacing the Ribbon Remove the Old RibbonPrepare the New Ribbon Caution! Be careful not to twist the ribbon this can cause jams Install the New RibbonFront Feed Jams Clearing Paper JamsIf the paper continues to jam Rear Feed Jams If the paper continues to jam Replacing the Power FuseCleaning the Interior Cleaning the HousingCleaning the Exterior Problem 3 TroubleshootingProblem SolutionsSolution ProblemSolution ProblemSolution ProblemSolution ProblemError Messages ProblemSolution What to Do Error MessageWhat to Do Error MessageWhat to Do Error MessageOkidata Information System Automated Attendant 1-800-OKI-DATA 4 Service InformationGetting Service & Support Your DealerOkidata Customer Support Professionals 1-800-OKI-DATA In Latin America Okidata Service LocationsService Location Listings In the U.S. and CanadaWays to Purchase Purchasing Replacement Parts & AccessoriesPrinthead Access Cover AccessoriesReplacement Parts Power CordsOrder # Tear Bar CoverPrint Speed A SpecificationsGeneral Specifications Graphics Resolution MaximumModel Font SpecificationsCharacters per Line InterfacePaper Specifications ReliabilityFront Feed Temperature Physical SpecificationsEnvironmental Specifications DimensionsElectrical Specifications Power ConsumptionMemory B Interfacing Parallel InterfaceParallel Interface Pin Assignments Chassis Ground FaultUnused No ReturnSerial Interface Stop Bit Length 1 bit or more Message Buffer Length 8,192 bytesSerial Interface Pin Assignments Commonly Used Serial Cable Configurations IBM 25-Pin Cable ConfigurationIBM 9-Pin Cable Configuration Serial Interface Test Ethernet 10/100 BaseT Interface Pin Assignments Ethernet 10/100 BaseT InterfaceSource SignalPrint Server Parallel Output Pin Assignments Pin NoC Command Summary Epson FX Command SummaryPrinter Operation/Data Control Form Length Printer Operation/Data Control continuedVertical Control Form Feed, ExecuteDecimal Epson CommandASCII HexadecimalPitch Horizontal ControlPitch Range for n1B 10 40 n A1 A2 P1 P2 P3 P4 Horizontal Control continuedPrint Style/Print Size Control ESC DLE @ n A1 A2 P1 P2 P3 P4Print Style / Print Size Control continued Character Control Print Style / Print Size Control continuedCharacter Set Character Control continuedDecimal Epson CommandASCII HexadecimalDecimal Epson CommandASCII HexadecimalDecimal Epson CommandASCII HexadecimalHexadecimal Epson CommandSelect 9 pin mode ASCIIASCII Epson Commandenter graphics mode Bar Code Commands see the end of this AppendixPrinter Operation / Data Control IBM Proprinter III Command SummaryVertical Control Printer Operation/Data Control continuedVertical Control continued 0000 £n1n2n3n4 £ Horizontal ControlPitch DotsDecimal IBM CommandASCII HexadecimalPrint Style / Print Size Control continued m3* Functionm4* Function of n LSB Print ModePrint Style / Print Size Control continued MSB valuePoint Size Print Style/Print Size Control continuedCharacter Control Np = Lp + Hp x 256 xCode Page Character Control continuedCharacter Sets IBM Character Set II, SelectHexadecimal IBM CommandCustom Font Command ASCIIPrinter Operation/Data Control Okidata Microline Standard Command SummaryGraphics Control Bar Code see the end of this AppendixPrinter Operation / Data Control continued Range n1, n2 Printer Operation/Data Control continuedVertical Control ASCIIASCII Vertical Control continuedPitch Argument Horizontal ControlPitch ArgumentHorizontal Control continued LM + 300 £RM £16320000£ £n1n2n3n4 Decimal Oki Data CommandASCII HexadecimalDecimal Oki Data CommandASCII HexadecimalCharacter Control Print Style / Print Size Control continuedDecimal Oki Data CommandASCII HexadecimalDecimal Oki Data CommandASCII HexadecimalDLL Character Sets continued Graphics ControlBar Code see the end of this Appendix Bar Code Commands Select Bar Code Type and Size CommandEpson FX, IBM Proprinter III, Okidata Microline Standard Ratio between wide and narrow elements 1B 10 42 p1 n data Print Bar Code Data CommandPostnet Bar Code Command ESC DLE B p1 pm dataEpson FX Custom Font Command Custom Font Commands Epson & IBMb7 = 1 ascender, dot rows 1 to b7 = 0 descender, dot rows 2 to Dot Columns IBM Proprinter III Custom Fonts CommandMakes b 7 valid Bit b7Bits b6, b5, b4, b3, b2 Bits b1 and b0Parameter Pb Select Menu Item 1 CommandParameter Pno Parameter PaPa b7...b0 SettingPa and Pb Values for Setting Menu Items GroupPb b7...b0 SettingGroup Pa b7...b0Pb b7...b0 SettingGroup Pa b7...b0Pb b7...b0 SettingGroup Pa b7...b0Pb b7...b0 SettingGroup Pa b7...b0Pb b7...b0 SettingGroup Pa b7...b0Parameter Pb Select Menu Item 2 CommandParameter Pno Parameter PaPb b7...b0 SettingGroup Pa b7...b0Pb b7...b0 SettingGroup Pa b7...b0Pb b7...b0 SettingGroup Pa b7...b0Pb b7...b0 SettingGroup Pa b7...b0Pb b7...b0 SettingGroup Pa b7...b0Running a Hexadecimal Dump D Hex Dump ModeEngaging the Hex Dump Mode Exiting Hex Dump ModeLower ASCII Character Sets E Character SetsLower ASCII Character Sets continued Lower ASCII Character Sets continued Lower ASCII Character Sets continued Upper ASCII Character Sets Upper ASCII Character Sets continued Upper ASCII Character Sets continued Upper ASCII Character Sets continued IBM International Character Substitutions Epson International Character SubstitutionsMicroline Standard International Character Substitutions Code Page Character Sets Code Page Character Sets continued Code Page Character Sets continued Code Page Character Sets continued IBM Multilingual Code Page Sets IBM Multilingual Code Page Sets continued The characters in the lower ASCII range are the same as IBM Set Multilingual 858 Code Page Character SetISO 8859-15 Code Page Character Set Epson BRASCII Character Set Epson Abicomp Character SetOKI Block Graphics Character Set UPC A UPC E EAN EAN Code Code Interleaved 2 of Postnet Bar CodesFCC / IC / CE FCC Declaration of ConformityModel Name Dot Matrix Printer PM4410 Model Number D21001A Industry Canada Radio Interference Statement Warranty Limited WarrantyOn-Site Repair Mexico United StatesCanada BrazilSymbols IndexFuse jams, troubleshootingFrequency specifications EmulationsPage Page Upper ASCII character sets