Onkyo TX-NR1000 Recording, Zone 2/Zone, Net-Tune, Others, Troubleshooting—Continued

Troubleshooting—Continued

Can’t learn commands from other remote control- lers?

•Make sure that the transmitting ends of both remote con- trollers are pointing at each other.

•Are you trying to learn from a remote controller that cannot be used for learning? Some commands cannot be learned, especially those that transmit several instructions with a single button press.

Recording

Can’t record?

•On your recorder, make sure the correct input is selected (e.g., digital or analog).

•Make sure that proper output settings are made for the con- nected devices. Settings are available in the “Rec Out” of the “Audio Output Assign” and “Video Output Assign” sub-menus under the “Speaker/Output Setup” menu (pages 91, 92).

Zone 2/Zone 3

Zone 2/3 has turned off?

•Was the Sleep function set? The Sleep function turns off Zone 2/3 as well as the TX-NR1000/TX-NR5000E. To set the Sleep function for Zone 2/3 only, see page 67.

There’s no sound?

•Recording and Zone 3 operation uses the same circuit and therefore cannot be used at the same time. Make sure that proper settings are made for outputs. Setting is available in “Zone 2 Out” or “Zone 3 Out” of the “Audio Output Assign” and “Video Output Assign” sub-menus under the “Speaker/Output Setup” menu (pages 91, 92).

The Surr Back speaker setting doesn’t appear?

•If no surround back speakers are connected, or the sur- round back outputs are being used with Zone 2/3, this set- ting is unavailable.

Net-Tune

Can’t access Internet radio or the Net-Tune server?

•Check the connection between the TX-NR1000/ TX-NR5000E and the LAN port on your router or switch.

•Make sure that your modem and router are properly con- nected, and make sure they are both turned on.

•Make sure that the Network Setup settings are correct

(page 121).

Playback stops while listening to Net-Tune tracks?

•Make sure that your computer meets the system require- ments listed on page 72.

•When you download or copy large files on your computer, Net-Tune playback may be interrupted. In this case, try closing any unused programs, use a more powerful com- puter, or use a dedicated server computer for Net-Tune Central.

•If Net-Tune Central is serving WAV files to several clients at the same time, the network may become overloaded and playback may be interrupted. This can be resolved by pre- paring an Ethernet network exclusively for use with Net- Tune, separating it from general network traffic, and by using switches to improve network performance.

Can’t get a list of Internet radio stations from the Xiva- Net online database?

•Try again later.

Can’t access music on the selected server, or can’t connect to the server?

•Make sure that your computer is turned on and that Net- Tune Central is up and running.

•Add the MP3, WMA, and WAV files on your computer to the Net-Tune Central database. See the Net-Tune Central online help for details.

•Set the TX-NR1000/TX-NR5000E’s POWER switch to OFF, wait five seconds, and then set it to ON again (On USA, Canadian, and Australian models, disconnect the power cord for five seconds, and then reconnect it). If that doesn’t help, restart your computer.

•On the Client Sub-menu, make sure that the NTSP Port set- ting is set to the same port number as Net-Tune Central. Correct as necessary (page 122).

Can’t select albums?

•Use Net-Tune Central to add album names to your music files.

Can’t select artists?

•Use Net-Tune Central to add artist names to your music files.

Can’t select by genre?

•Use Net-Tune Central to add genre names to your music files.

No playlists are available?

•Use Net-Tune Central to create some playlists.

For other Net-Tune-related issues, please see the Net-Tune FAQ on the Onkyo Web site.

Others

The sound changes when I connect my headphones?

•When a pair of headphones is connected, its listening mode changes depending on the mode that was set before it was connected.

Can’t change a setting?

•Some settings are not available while using Net-Tune.

Can’t use an audio adjust function?

•Some audio adjust functions can’t be used with certain lis- tening modes.

The display doesn’t work?

•The display is turned off when the Pure Audio listening mode is selected.

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