TROUBLESHOOTING
PHONE 223
12
CHAPTER
I hear my own voice echo
Ask the person on the other end of the call
to turn down the volume on his or her
phone or to hold the phone closer to his or
herear.
My voice is too quiet on the other end
•Be sure to place the bottom of the
smartphone, or the hands-free
microphone, close to yourmouth.
•Check the signal–strength icon in
the title bar of the Phone application’s
Main View. If the signal is weak (few
bars are displayed), try the suggestions
about signal strength described in
Signal strength is weak.
I hear static or interference
Check the signal–strength icon in the
title bar of the Phone application’s Main
View. If the signal is weak (few bars are
displayed), try the suggestions about signal
strength described in Signal strength is
weak.
If you’re using a Bluetooth® hands-free
device, see I hear static or interference
when using my Bluetooth
hands-freedevice.
My phone seems to turn off by itself
If a system error and reset occur, your
smartphone automatically turns the phone
on if it was on before the reset. However, if
your smartphone can’t determine if your
phone was on before the reset, the phone
does not automatically turn on (see Turning
your phone on and off). If the problem
persists and you’re using third-party
applications, see Third-party applications
for additional suggestions.
My smartphone makes or answers calls
when it’s in a bag or pocket
Items in your bag or pocket may be
pressing the onscreen Answer button or
otherwise activating screen items. If this
happens, be sure to press Power/En d
to turn off the screen before placing your
smartphone in a bag or pocket. You may
also want to disable the screen’s
Gandalf_VZW_UG.book Page 223 Monday, February 25, 2008 10:50 PM