TROUBLESHOOTING
EMAIL 225
12
CHAPTER
•Confirm that no obstructions, including
your body, are between your
smartphone and your hands-free device.
•If the problem persists, turn the
Bluetooth setting to Off and then turn it
back on again. If it still persists, create a
new partnership with the hands-free
device (see Connecting to a Bluetooth®
hands-free device).
Some features of my Bluetooth
hands-free device don’t workwith my
smartphone
•Check the Palm compatibility list at
palm.com/centroverizon-support to
ensure that your device is compatible.
•Check the documentation that came
with your device or the manufacturer’s
website for information specific to
yourdevice.
Email
For troubleshooting info on the Wireless
Sync application, see the User Guide for
the Wireless Sync Application on your
computer.
Windows: Start>Programs>Palm
Mac: Insert the Palm Installation CD and
click the link to the User Guide for the
Wireless Sync Application in the
Documentation folder.
Messaging
I can’t send or receive text messages
•Make sure your phone is turned on (see
Turning your phone on and off).
•Contact Verizon Wirelessto verify that
your plan includes text messaging
services, that these services have been
correctly activated, and that they are
available at your location. Verizon
Wireless should be able to tell you if
text messaging services have been
experiencing transmission delays.
TIP
For best performance, keep your
Bluetooth hands-free device and your phone
on the same side of your body.
Gandalf_VZW_UG.book Page 225 Monday, February 25, 2008 10:50 PM