Operating Instructions

Message

 

Cause and Remedy

 

 

 

The registration information was

The registration information was incorrect.

incorrect. Check the registration

 

Check the registration code and license

code and license key and try

 

 

key and try again.

again.

 

 

 

 

 

To use this feature, license

• Some features cannot be used without license

registration is essential. Perform

 

registration (JPEG Conversion).

license registration.

 

Perform license registration.

 

 

 

 

 

The file could not be found.

The Operating Instructions file is not in

 

 

software folders. (The file may be manually

 

 

deleted.)

 

 

Install this software again.

 

 

 

PDF related applications could not

Install Adobe Reader and try again.

be found. Install Adobe Reader.

 

 

 

 

 

Connection with the proxy server

The proxy server cannot be accessed.

could not be confirmed. The

 

Check the address and port number of the

Address or Port Number settings

 

 

proxy server.

may be incorrect. Are you sure you

 

 

 

want to save?

 

 

 

 

 

Proxy server could not be

This software does not pass the proxy

authenticated. Check the User

 

authentication.

Name and Password, and try

 

Check the user name and password of the

again.

 

 

proxy server.

 

 

 

 

The web browser could not be

• Web browser could not be started (Download,

started. Start the web browser and

 

support information and camera portal site).

access the following URL.

 

Install the web browser (Internet Explorer

 

 

 

 

6.0 or later).

 

 

Network Drive could not be

• Network drives or folders on the network could

specified in the Save Destination

 

not be specified as the save destination folder.

Folder. Specify a local drive.

 

Specify a local drive.

 

 

 

 

Network Drive could not be

• Network drives or folders on the network could

specified in the Backup Folder.

 

not be specified as the backup destination

Specify a local drive.

 

folder.

 

 

Specify a local drive.

 

 

 

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Panasonic BB-HNP11CE operating instructions Address or Port Number settings Proxy server