Print quality problems

PROBLEM

CAUSE & REMEDY

The print quality is poor.

¡Printing on the wrong side of the paper. Turn the paper over.

Characters and images are blurred.

¡Wrong type of paper is used. Use the correct kind of paper.

 

¡You are printing in the wrong print area. Print in the correct print

 

area.

Printed images on the transparencies

¡The printing area was touched before printing. Always hold the

are blurred.

film by its edges to prevent the printing area from being spoiled

 

by your fingerprints.

 

¡The printed sides were touched before completely dried. Do not

 

touch the films for approx. 15 minutes after printing.

The reverse side of the printed page

¡Ink is on the unit’s platen. Clean the platen by feeding a few

has smudges.

sheets of paper through the unit.

White streaks or missing dots appear

¡Print head is clogged. Clean the print head at least five times

on printed pages.

(see page 58). If output is not satisfactory, clean the contact

 

section of the print cartridge and the circuit board of the unit

 

with a soft dry cloth as shown below. If it still doesn’t work,

 

replace the print cartridge (see page 55).

B

Circuit board

Contact section

You are not satisfied with the printout ¡The PRINT MODE on the unit is not set properly. Change the

of graphics or characters from your PRINT MODE.MS-DOS application.

The paper edges are smeared.¡You printed outside of the recommended printing area (see page 60). Check the print size option of the printer driver. Also check the margins of the document you are printing.

Color printing problems

PROBLEM

CAUSE & REMEDY

 

 

The unit prints only in black.¡The black cartridge is installed. Install the color cartridge. ¡You did not select colors through your application. Select

colors.

¡You did not select the proper printer driver. Select the KX- F1600 printer driver or the LQ-2550 printer driver.

¡You did not select Color when you set up the Windows printer driver. Select Color.

Colors are missing.

¡The print head is clogged. Clean the head (see page 58).

Printing is slow in color mode.¡When you are using Windows, the “Print Manager” is turned on. Turn off the “Print Manager”.

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