PROBLEM | CAUSE & REMEDY |
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Selected colors do not appear on the ¡An ink cartridge may have run out of ink. Clean the print head
output.at least five times (see page 58). If the output is still unsatisfactory, replace the ink cartridge with a new one (see page 57).
Problems with Windows applications
PROBLEM | CAUSE & REMEDY |
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Overall printing is slow. | ¡When using windows, the “Print Manager” is turned on. Turn off | |
| the “Print Manager”. | |
| ¡In the Windows driver or your software application, print options | |
| are changed. Set all print options to their defaults. | |
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The unit does not print or prints | ¡The power cord or interface cord is not connected. Check the | |
garbage. | connection. | |
| ¡The printer driver is not installed properly. Reinstall it. | |
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“Stalled print jobs in Printer Manager” | ¡Delete print jobs under the | |
is displayed. | your print operation again. | |
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“Remove Fast Printing Direct to Print” | ¡Disable “Fast Printing Direct to Port” in Printer dialog box, then | |
is displayed. | try your print operation again. | |
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You cannot print from file menu. | ¡The Panasonic | |
| in Printer dialog box. Select the Panasonic | |
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Output is not as expected. | ¡You did not select the Panasonic | |
| Printers dialog box or from the printer setting for your particular | |
| application. Select the Panasonic | |
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Fonts do not print as smoothly | ¡An outline font manager is not installed or a True Type font is | |
rounded characters. | not chosen. Install an outline font or choose a True Type font. | |
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You cannot print a file sent from | ¡Software is not correctly configured for the network | |
remote computer. | environment. Confirm all software. | |
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Colors do not print in WordPerfect 5.2 | ¡Fast Graphics Printing is selected in the Preferences dialog | |
for Windows. | box. Remove it. | |
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Large gaps appear between text or | ¡The video driver is not VGA. Change the video driver. | |
graphics. |
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Extra characters appear on the page. | ¡Disable the “Use Print Manager” in Control Panel. | |
| ¡Change the “value in Device | |
| and the “value in Transmission Retry” from 45 to 90 seconds in | |
| the Control Panel. | |
| ¡A valid SET TEMP statement is not met in your | |
| AUTOEXEC.BAT. Confirm your AUTOEXEC.BAT. | |
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Printout does not match paper size. | ¡The paper size you selected within your printer driver does not | |
| match the paper loaded in the unit. Check the loaded paper | |
| size. | |
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and Troubleshooting Care Routine
53