Problems with non-Windows applications
PROBLEM | CAUSE & REMEDY |
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Overall printing is slow. | ¡The smoothing mode is enabled. Set SMOOTHING to DISABLE |
| in the MENU function. |
| ¡The download buffer size is too small in BJ mode. Set the |
| DOWNLOAD BUFFER SIZE to 40KB in MENU function. |
| ¡The unit automatically goes into protection mode and slows |
| down in order to cool the print head. Stop your print operation |
| and wait several minutes to let the head cool. Then start your |
| print operation again. |
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Printout is wrong. | ¡You selected the incorrect EMULATION MODE in the MENU |
| function. Check the EMULATION MODE. |
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Printed characters do not match | ¡You selected the incorrect CHARACTER SETTING in the |
characters on the screen. | MENU function of the unit. Check the CHARACTER SETTING. |
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The unit is not using the font you | ¡Your software is overriding your selection in the MENU function. |
selected in the MENU function. | See your application’s document. |
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The unit prints incorrect number of | ¡In the BJ mode, you selected the incorrect “PAGE LENGTH” in |
lines on a page. | the MENU function. Check the “PAGE LENGTH”. |
| ¡The software setting for top margin and page length is incorrect. |
| Check the top margin setting and page length. |
| ¡Paper is not loaded correctly. Reload. |
| ¡You need to print 66 lines per page. Set the “TEXT SCALE |
| SET” to Enable in the MENU function. |
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Other printing problems
PROBLEM | CAUSE & REMEDY |
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The unit is printing beyond the edge of ¡Paper is not loaded in the sheet feeder correctly. Reload.
the page.¡The software setting for the right margin is incorrect. Check the right margin setting.
Computer indicates a device
connection.
¡The unit is
Transparencies or back print films ¡The films are stacked before drying completely.
stick after printed out.When automatically feeding films, remove each sheet after it is delivered. Do not allow film sheets to stack up in the paper stacker. When storing the films, cover its printed side with a sheet of plain paper (except coated paper).
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