Operations

Using an answering machine

Problem

Cause & solution

 

 

 

 

I cannot receive documents

Your greeting message on the answering machine is too

 

automatically.

long. Shorten the message (up to 10 seconds).

 

The answering machine rings too many times. Set to 1 or 2

 

 

rings.

 

 

 

I cannot receive voice

Check if the answering machine is turned on and

 

messages.

connected to the fax machine properly (p. 44).

 

Set the number of rings on the answering machine to 1

 

 

or 2.

 

 

 

I cannot retrieve recorded voice

You did not program your remote access code in your fax

 

messages on the answering

machine correctly. Program the same code that is

machine from a remote

programmed on the answering machine to the fax machine

location.

with feature #12 (p. 56).

 

 

 

I pressed the remote access

The code may include “#” which is used for certain features

 

code to access the answering

provided by telephone companies. Change the code on the

machine remotely, but the line

answering machine to another number which does not

was disconnected.

include “#”Also. change the code of the fax machine with

 

feature #12 (p. 56).

 

 

 

Callers complain that they

Your answering machine has run out of recording tape.

 

cannot send a document.

Rewind the tape to record messages.

 

You set the answering machine to only give a greeting

 

 

message.

 

 

 

If a power failure occurs!

The unit will not function.

Fax transmission and reception will be interrupted.

If delayed transmission of feature #25 (p. 57) is programmed and the start time has passed during a power failure, transmission will be attempted soon after power is restored.

If fax documents are stored in memory, they will be lost. When power is restored, a power down report will be printed out stating which contents in memory have been erased.

Sample of a power down report

 

 

POWER DOWN REPORT

 

 

POWER DOWN AT:Jan. 05 2001 04:30AM

 

 

 

 

 

 

 

 

 

 

RESTARTED AT:Jan. 05 2001 04:31AM

 

 

 

 

YOUR LOGO

:

 

<< WARNING >>

 

YOUR FAX NO. :

 

 

 

 

 

 

CONTENTS HAVE BEEN CLEARED DUE TO POWER DOWN.

 

 

 

FOR ADDITIONAL INFORMATION, PLEASE SEE THE JOURNAL REPORT.

NO.

OTHER FACSIMILE

MODE

PAGES

FUNCTION

01

<FAX # NOT AVAIL.>

RCV

01

MEMORY RECEIVE

68

Page 68
Image 68
Panasonic KX-FL503HK manual If a power failure occurs