Operations
Using an answering machine
Problem | Cause & solution |
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I cannot receive documents | Your greeting message on the answering machine is too | |
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automatically. | long. Shorten the message (up to 10 seconds). | |
| The answering machine rings too many times. Set to 1 or 2 | |
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| rings. | |
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I cannot receive voice | Check if the answering machine is turned on and | |
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messages. | connected to the fax machine properly (p. 44). | |
| Set the number of rings on the answering machine to 1 | |
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| or 2. | |
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I cannot retrieve recorded voice | You did not program your remote access code in your fax | |
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messages on the answering | machine correctly. Program the same code that is | |
machine from a remote | programmed on the answering machine to the fax machine | |
location. | with feature #12 (p. 56). | |
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I pressed the remote access | The code may include “#” which is used for certain features | |
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code to access the answering | provided by telephone companies. Change the code on the | |
machine remotely, but the line | answering machine to another number which does not | |
was disconnected. | include “#”Also. change the code of the fax machine with | |
| feature #12 (p. 56). | |
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Callers complain that they | Your answering machine has run out of recording tape. | |
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cannot send a document. | Rewind the tape to record messages. | |
| You set the answering machine to only give a greeting | |
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| message. | |
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If a power failure occurs!
●The unit will not function.
●Fax transmission and reception will be interrupted.
●If delayed transmission of feature #25 (p. 57) is programmed and the start time has passed during a power failure, transmission will be attempted soon after power is restored.
●If fax documents are stored in memory, they will be lost. When power is restored, a power down report will be printed out stating which contents in memory have been erased.
Sample of a power down report
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| POWER DOWN REPORT |
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| POWER DOWN AT:Jan. 05 2001 04:30AM | |
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| RESTARTED AT:Jan. 05 2001 04:31AM | |
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| YOUR LOGO | : | |
| << WARNING >> |
| YOUR FAX NO. : | |||
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| CONTENTS HAVE BEEN CLEARED DUE TO POWER DOWN. |
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| FOR ADDITIONAL INFORMATION, PLEASE SEE THE JOURNAL REPORT. | |||||
NO. | OTHER FACSIMILE | MODE | PAGES | FUNCTION | ||
01 | <FAX # NOT AVAIL.> | RCV | 01 | MEMORY RECEIVE |
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