Operations
The printing quality is poor.
Original Copy
A B C
●Some paper has instructions recommending which side to print on. Try turning the paper over.
●You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.
●The remaining toner is low. Replace the toner cartridge (p. 70).
●We recommend you replace the drum unit every third time you replace the toner cartridge (p. 70). To check the drum life and quality, please print the printer test list (p. 77).
●The toner save mode of feature #79 is on (p. 62).
●When you make a copy from transparencies, be sure to use the scanner glass. Place a blank sheet of paper on the top of the transparency, and leave the document cover open during copying
(p. 47).
Using an answering machine
I cannot receive documents automatically.
●Your greeting message on the answering machine is too long. Shorten the message. Record a message up to 10 seconds long.
●The answering machine rings too many times. Set to 1 or 2 rings.
I cannot receive voice messages.
●Check if the answering machine is turned on and connected to the fax machine properly (p. 44).
●Set the number of rings on the answering machine to 1 or 2.
I cannot retrieve recorded voice messages on the answering machine from a remote location.
●You did not program your remote access code into your fax machine correctly. Program the same code that is programmed on the answering machine on the fax machine with feature #12
(p. 59).
I pressed the remote access code to access the answering machine remotely, but the line was disconnected.
●The code may include “#” which is used for certain features provided by telephone companies. Change the code on the answering machine to another number which does not include “#”Also. change the code of the fax machine with feature #12 (p. 59).
Callers complain that they cannot send a document.
●Your answering machine has run out of recording tape. Rewind the tape to record messages.
●You set the answering machine to only give a greeting message.
Multi-Function Station
I cannot open a TIFF file.
●You must change the compression format of the file.
Example: To convert an image using Imaging for Windows.
1.Click [Start], point to [Programs] — [Accessories], then click [Imaging].
2.Open the TIFF file that you cannot open in
3.Select [Properties] from the [Page] menu.
—The [Page Properties] dialogue box will appear.
4.Click the [Compression] tab, then select [CCITT Group 3 (1d) Modified Huffman] from the
5.Click [OK].
—The compression format of the file is now changed.
[Launcher] disappears.
●Look in the tool bar. If you do not find the [Launcher] icon, it is closed. If you do find the icon, it is just minimized. Click the icon in the tool bar.
I cannot recognize the last part of an entry in the list of the [One Touch], [Directory], [Journal] or [Caller ID].
●Put the cursor on the line between the buttons. The cursor changes shape and you can expand the area by dragging or
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