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DeWalt SBX IP 320 manual Using a Single Line Telephone SLT, Using Features and Functions

Models: SBX IP 320

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Contents

Chapter 4 Using a Single Line Telephone (SLT)

Using the Basics - - - - - - - - - - - - - - - - - - - - 4-2

Making and Answering Calls - - - - - - - - - - - - - - - 4-2

Using Hold - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-3

Transferring Calls - - - - - - - - - - - - - - - - - - - - - - - 4-3

Message Waiting - - - - - - - - - - - - - - - - - - - - - - - 4-4

Customizing Your Phone - - - - - - - - - - - - - - 4-4

Programming Your Station Name - - - - - - - - - - - - 4-4

Recording Voice Announcements - - - - - - - - - - - - 4-4

Setting Pre-selected Messages - - - - - - - - - - - - - 4-7

Using Features and Functions - - - - - - - - - - 4-8

Account Codes - - - - - - - - - - - - - - - - - - - - - - - - - 4-8

Authorization Codes - - - - - - - - - - - - - - - - - - - - - 4-8

Call Waiting - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-9

Camp-On - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-9

Conference- - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-9

Do Not Disturb (DND) - - - - - - - - - - - - - - - - - - - 4-10

Forward - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-10

Parking - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-13

PickUp - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-14

Off-hook Alarm - - - - - - - - - - - - - - - - - - - - - - - - 4-14

Paging - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-15

Queuing - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-16

Redial (Last Number) - - - - - - - - - - - - - - - - - - - 4-16

Returning Call to Host System - - - - - - - - - - - - - 4-17

Shuttle Calls - - - - - - - - - - - - - - - - - - - - - - - - - - 4-17

Station Speed Dial Numbers - - - - - - - - - - - - - - 4-18

Universal Night Answer - - - - - - - - - - - - - - - - - - 4-18

Voice Mail - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-19

SBX IP 320 Phone User Guide

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DeWalt SBX IP 320 manual Using a Single Line Telephone SLT, Using Features and Functions

Contents

Phone User Guide Limit of LIABILITY/DISCLAIMER of Warranty V I S I O N H I S T O R Y This page Intentionally Left Blank Contents Using Phone Features and Functions ContentsUsing the 8-Button Digital Phone Using a Single Line Telephone SLT Using Features and FunctionsIndex Phone Features Appendix a User Programming MapThis page Intentionally Left Blank Introduction Specific Phone Model Information and Features How To Use This GuideSBX Phone Features Vertical Technical Support Your System AdministratorGetting Help Connecting Your Single Line SLT Phone Connecting Your PhoneConnecting a Digital Phone Feature To DialThis page Intentionally Left Blank Using the 24-Button Digital Phone What’s on the 24-Button Digital Phone Using the BasicsUsing the 24-Button Digital Phone Phone Buttons and Features Feature Used toUsing the Display Pickup Conf RedialCallbk CAMP* OHO# MSG Camp -ON Flash Soft ButtonsList of Soft Buttons DEL ALL Redial Nav Button APR 01FWD Conf Redial ICM FlashStation Programming Menu Overview Message Wait and Callback Indicator Lights MessagesFixed, Pre-programmed, & Flex Buttons Making and Answering Calls Making CallsDial an Internal Call Dial an External CallUsing the Speaker Answering CallsSwitch between Handset and Speaker Adjust Speaker VolumeTo switch from Handset to Speaker Mode To Switch from Speaker Mode to HandsetUsing the Headset vs. Speaker Mode Set the Headset ModeUsing a Headset with a 2.5 mm Headset Jack Ear/Mic Using the HeadsetAdjusting the Volume on the Headset EAR/MIC Program BackokUsing the Hold Feature Using a Headset with a 2.5mm Jack Ear/MicAdjusting the Volume on the Ear/Mic To Put a Call On HoldTransferring Calls Transfer a Call from Your Station to another StationTransfer a Call Directly to Voice Mail To Make a Screened TransferCustomizing Your Phone Station Name ProgrammingAdvanced Program Ring Program Backok= Space Entering Characters for Display EntriesEnter Name Backok James Paul T Setting Your Password Registering Creating Your PasswordWhen you see the Password Program option When you see the Password Register optionChanging Your Password Enter PasswordMODEH/T/P Program Password Program Backok When you see the Password Change optionRecording Your Station Greeting Recording Your Station Name Voice TitlePress TRANS/PGM At the promptSetting Ring Types When you see the Ring Program optionStation Name Program ICM Ring CO Ring BackokSetting the HTP Mode When you see the Mode H/T/P Program optionUser Custom MSG Using Pre-Selected Display MessagesPrivate Mode Select by Next Back Next OK Setting a Pre-Selected Message When you see the pre-selected message you want to useWake UP Program Back AT Branch Office Backok OUT of Office Return AT TimeOnce you have completed the setting To Cancel an MessageOUT of Office Return AT Time Backok Enter Time Press OK KEY Back P.DVU OKCreating a Custom Message Programming Flex Buttons Using Phone Features and Functions Alarm Wake Up ProgramPreselected MSG PGM Backok Enter Your Wakeup Time Hhmm Back Erase Enter Your Wakeup TimeOnce you have completed the time alarm time setting To Cancel an AlarmBut... instead of setting a time Back EraseRecord Flash Acnr While on a call where no one answeredAutomatic Called Number Redial Using the Received or Dialed Call List When you see the list you want to dialWhen you see a number you want to dial Call LogUsing the Lost Call List When you see Lost Call optionBack Select Answer Back Select DelcurBack Select Delall ALL CLI Delete Back Select DEL ALLSave Enter SPD BIN no 000 CLI MSG Used Pause Flash D-TONEWhen you have a message from another station When you try to access an outside line that is busyCallback Return a Call from Someone that Left a MessageWhen an extension is busy Camp-OnCallbk StepConference Call to STADo Not Disturb DND FlashWhen entering an Internal Destination STA/HUNT/VMIB Forward CallsOverview of Forwarding Calls Entering a DestinationWhen Entering an OFF-NET Destination CO BTN/SPD-BIN Selecting a Forward TypeUnconditional Forward Enter STA/HUNT/# Vmib= Unconditional Forward to OFF-NET Phone Number Busy Forward Enter STA/HUNT/# VmibNo ANS Forward Enter STA/HUNT/# Vmib BUSY/NO ANS Forward Enter STA/HUNT/# VmibCancel Forward Setting = no ANS Forward to OFF-NET Phone Number= no ANS Forward to OFF-NET Line Button No ANS Forward to OFF-NET Enter CO BTN/SPD-BINWhen you find the Hotdesk option HotDeskTo Use HotDesk To LogTo Log Out When you see the Forward promptWhen you see the Forward setting you want to use Leave a Message MSG Monitor and/or Join a Conversation Barge-InTo Let a Busy Station Know You Called To Monitor a Busy ExtensionTo Enable Mute To Disable MuteMute To Join the conversationPaging External PagingInternal Zone Paging All Call or SystemSending a Meet-MeRespond to a Meet-me Case of Nomad IPIf a Meet-Me soft button appears on your display From STAParking System ParkTo Park a Call While on an active callHow the Caller Sends a If/when you hear a page for you for a parked callPark Phone Book/Dial by Name Using the Phonebook for DialingWhen you find the number you want to dial When a station within your group is ringing PickUpRedial Last Number To Pick Up a Call to Your GroupUsing System and Station Speed Dial Numbers Speed DialingWhen you find the Speed Program option Programming Station Speed Dial Numbers/BinsTo Dial by Speed Name Once you have pressed the Speed soft button as shown aboveEnter SPD BIN NO000 Back Two-Way Recording optional To Record the Current ConversationTo Access and Navigate In User Programming When you see an item/feature that you want to programUser Programming From your idle stationVoice Over To Accept a Voice Over CallVoice Mail Listen to MessagesUse Add, Rewind, or CallBack Options Reply to a MessageForward a Message While listening to the current messageTo add your comment to the message When you hear the Auto Attendant greetingChecking Voice Mailbox from Outside the Office Using a Mailbox Button Mailbox ButtonsProgramming a Mailbox Button To Check MessagesThis page Intentionally Left Blank Using the 8-Button Digital Phone Using the 8-Button Digital Phone What’s on the 8-Button Digital PhonePhone Buttons and Features MSG LEDUsing the Display Message Waiting and Call Back Indicator LightsFixed, Pre-programmed, & Flex Buttons Making and Answering Calls Making CallsUsing the Speaker Answering CallsSetting/Changing Your Station Password Customizing Your PhoneRecord Your Station Greeting Call Wait Camp-On Flexible Button ProgrammingMailbox Buttons After receiving station busy tonePickUp Redial Last NumberExtension GroupProgramming Station Speed Dial Numbers/Bins Using Speed Dial NumbersSpeed Dial Numbers User Programming Checking Your Voice Mailbox when You Are in the Office Voice MailPress Call Back Recording a Message in another User’s Voice MailboxUsing a Single Line Telephone SLT Making Calls Using CO Access External Calls via CO Outside Line Group AccessExternal Calls via CO Individual Access Make an Internal Intercom CallUsing Hold Place an External Call on HoldRetrieve a Held Outside Call Make a Screened TransferMessage Waiting Programming Your Station NameRecording Voice Announcements Date & Time PromptExtension Number Prompt Extension Status PromptRecording Your Message To Delete Your MessageRecording a Paging Message To Delete Your Paging MessageSet a Message Setting Pre-selected MessagesCancel a Pre-Selected Message Using Features and Functions Authorization CodesIf an Authorization Codes is required for your phone Account CodesAfter receiving an intercom busy tone When you hear the toneCall Waiting Setting DND Cancel Do Not DisturbWhen entering an Internal Destination ForwardWhen Entering an OFF-NET Destination = Unconditional Forward to OFF-NET Speed BIN Cancelling Call Forward To Retrieve a Parked CallOff-hook Alarm ExtensionGroup To Pick Up an Incoming Call on a Specific ExtensionThrough 510 = Specific Internal Zone Paging Paging Options545 = External Paging When you hear a Meet-Me page directed to you Queuing543 or 549 = All Call or System To Respond to a Meet-MeShuttle Calls When you hear new dial tone from the other systemReturning Call to Host System Station Speed Dial Numbers Using Station Speed Dial NumbersUniversal Night Answer Programming Station Speed Dial NumbersTo Repeat the Current Voice Message Checking Voice Mail MessagesTo Save the Current Voice Message and Hear the Next Message This page Intentionally Left Blank Using the Map User Programming MapMap Appendix a User Programming MapMessage Set Preselected Msg enter Msg number This page Intentionally Left Blank Phone Features Button Digital PhonesIndex Phone Features IND-2Single Line Telephone SLT IND-3This page Intentionally Left Blank