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DeWalt SBX IP 320 manual Limit of LIABILITY/DISCLAIMER of Warranty

Models: SBX IP 320

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© 2008 by Vertical Communications, Inc. All rights reserved.

This publication contains proprietary and confidential information of Vertical Com- munications, Inc. The contents of this document may not be disclosed, copied or translated by third parties, in any form, or by any means known, or not now known or conceived, without prior explicit written permission from Vertical Communica- tions, Inc.

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Vertical Communications, Inc. makes no representation or warranties with respect to the accuracy or completeness of the content of this publication and specifically disclaims any implied warranty of merchantability or fitness for any particular pur- pose, and shall not be liable for any loss of profit or any other commercial damage, including but not limited to, special, incidental, or consequential.

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RESTRICTED RIGHTS LEGEND

Use, duplication, or disclosure of the technical data contained in this document by the Government is subject to restrictions as set forth in subdivision (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 52.227-7013 and/or in similar or successor clauses in the FAR, or in the DOD or NASA FAR Sup- plement. Unpublished rights reserved under the Copyright Laws of the United States. Contractor/manufacturer is Vertical Communications, Inc., 10 Canal Park, Suite 602, Cambridge, MA 02141-2249.

SBX IP 320 Phone User Guide

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DeWalt SBX IP 320 manual Limit of LIABILITY/DISCLAIMER of Warranty

Contents

Phone User Guide Limit of LIABILITY/DISCLAIMER of Warranty V I S I O N H I S T O R Y This page Intentionally Left Blank Contents Using Phone Features and Functions ContentsUsing the 8-Button Digital Phone Using a Single Line Telephone SLT Using Features and FunctionsIndex Phone Features Appendix a User Programming MapThis page Intentionally Left Blank Introduction Specific Phone Model Information and Features How To Use This GuideSBX Phone Features Vertical Technical Support Your System AdministratorGetting Help Connecting Your Single Line SLT Phone Connecting Your PhoneConnecting a Digital Phone Feature To DialThis page Intentionally Left Blank Using the 24-Button Digital Phone What’s on the 24-Button Digital Phone Using the BasicsUsing the 24-Button Digital Phone Phone Buttons and Features Feature Used toUsing the Display Pickup Conf RedialCallbk CAMP* OHO# MSG Camp -ON Flash Soft ButtonsList of Soft Buttons DEL ALL Redial FWD Conf Redial Nav ButtonAPR 01 ICM FlashStation Programming Menu Overview Message Wait and Callback Indicator Lights MessagesFixed, Pre-programmed, & Flex Buttons Dial an Internal Call Making and Answering CallsMaking Calls Dial an External CallUsing the Speaker Answering CallsTo switch from Handset to Speaker Mode Switch between Handset and SpeakerAdjust Speaker Volume To Switch from Speaker Mode to HandsetUsing the Headset vs. Speaker Mode Set the Headset ModeAdjusting the Volume on the Headset Using a Headset with a 2.5 mm Headset Jack Ear/MicUsing the Headset EAR/MIC Program BackokAdjusting the Volume on the Ear/Mic Using the Hold FeatureUsing a Headset with a 2.5mm Jack Ear/Mic To Put a Call On HoldTransfer a Call Directly to Voice Mail Transferring CallsTransfer a Call from Your Station to another Station To Make a Screened TransferAdvanced Program Customizing Your PhoneStation Name Programming Ring Program Backok= Space Entering Characters for Display EntriesEnter Name Backok James Paul T When you see the Password Program option Setting Your PasswordRegistering Creating Your Password When you see the Password Register optionMODEH/T/P Program Password Program Backok Changing Your PasswordEnter Password When you see the Password Change optionPress TRANS/PGM Recording Your Station GreetingRecording Your Station Name Voice Title At the promptStation Name Program Setting Ring TypesWhen you see the Ring Program option ICM Ring CO Ring BackokSetting the HTP Mode When you see the Mode H/T/P Program optionUser Custom MSG Using Pre-Selected Display MessagesPrivate Mode Select by Next Back Next OK Wake UP Program Setting a Pre-Selected MessageWhen you see the pre-selected message you want to use Back AT Branch Office Backok OUT of Office Return AT TimeOUT of Office Return AT Time Backok Once you have completed the settingTo Cancel an Message Enter Time Press OK KEY Back P.DVU OKCreating a Custom Message Programming Flex Buttons Preselected MSG PGM Backok Enter Your Wakeup Time Hhmm Using Phone Features and FunctionsAlarm Wake Up Program Back Erase Enter Your Wakeup TimeBut... instead of setting a time Once you have completed the time alarm time settingTo Cancel an Alarm Back EraseRecord Flash Acnr While on a call where no one answeredAutomatic Called Number Redial When you see a number you want to dial Using the Received or Dialed Call ListWhen you see the list you want to dial Call LogBack Select Answer Using the Lost Call ListWhen you see Lost Call option Back Select DelcurSave Back Select Delall ALL CLI DeleteBack Select DEL ALL Enter SPD BIN no 000 CLI MSG Used Pause Flash D-TONECallback When you have a message from another stationWhen you try to access an outside line that is busy Return a Call from Someone that Left a MessageCallbk When an extension is busyCamp-On StepConference Call to STADo Not Disturb DND FlashOverview of Forwarding Calls When entering an Internal Destination STA/HUNT/VMIBForward Calls Entering a DestinationUnconditional Forward When Entering an OFF-NET Destination CO BTN/SPD-BINSelecting a Forward Type Enter STA/HUNT/# VmibNo ANS Forward Enter STA/HUNT/# Vmib = Unconditional Forward to OFF-NET Phone NumberBusy Forward Enter STA/HUNT/# Vmib BUSY/NO ANS Forward Enter STA/HUNT/# Vmib= no ANS Forward to OFF-NET Line Button Cancel Forward Setting= no ANS Forward to OFF-NET Phone Number No ANS Forward to OFF-NET Enter CO BTN/SPD-BINTo Use HotDesk When you find the Hotdesk optionHotDesk To LogTo Log Out When you see the Forward promptWhen you see the Forward setting you want to use To Let a Busy Station Know You Called Leave a Message MSGMonitor and/or Join a Conversation Barge-In To Monitor a Busy ExtensionMute To Enable MuteTo Disable Mute To Join the conversationInternal Zone Paging PagingExternal Paging All Call or SystemSending a Meet-MeIf a Meet-Me soft button appears on your display Respond to a Meet-meCase of Nomad IP From STATo Park a Call ParkingSystem Park While on an active callHow the Caller Sends a If/when you hear a page for you for a parked callPark Phone Book/Dial by Name Using the Phonebook for DialingWhen you find the number you want to dial Redial Last Number When a station within your group is ringingPickUp To Pick Up a Call to Your GroupUsing System and Station Speed Dial Numbers Speed DialingTo Dial by Speed Name When you find the Speed Program optionProgramming Station Speed Dial Numbers/Bins Once you have pressed the Speed soft button as shown aboveEnter SPD BIN NO000 Back Two-Way Recording optional To Record the Current ConversationUser Programming To Access and Navigate In User ProgrammingWhen you see an item/feature that you want to program From your idle stationVoice Over To Accept a Voice Over CallVoice Mail Listen to MessagesForward a Message Use Add, Rewind, or CallBack OptionsReply to a Message While listening to the current messageTo add your comment to the message When you hear the Auto Attendant greetingChecking Voice Mailbox from Outside the Office Programming a Mailbox Button Using a Mailbox ButtonMailbox Buttons To Check MessagesThis page Intentionally Left Blank Using the 8-Button Digital Phone Using the 8-Button Digital Phone What’s on the 8-Button Digital PhonePhone Buttons and Features MSG LEDUsing the Display Message Waiting and Call Back Indicator LightsFixed, Pre-programmed, & Flex Buttons Making and Answering Calls Making CallsUsing the Speaker Answering CallsSetting/Changing Your Station Password Customizing Your PhoneRecord Your Station Greeting Mailbox Buttons Call Wait Camp-OnFlexible Button Programming After receiving station busy toneExtension PickUpRedial Last Number GroupProgramming Station Speed Dial Numbers/Bins Using Speed Dial NumbersSpeed Dial Numbers User Programming Press Call Back Checking Your Voice Mailbox when You Are in the OfficeVoice Mail Recording a Message in another User’s Voice MailboxUsing a Single Line Telephone SLT External Calls via CO Individual Access Making Calls Using CO AccessExternal Calls via CO Outside Line Group Access Make an Internal Intercom CallRetrieve a Held Outside Call Using HoldPlace an External Call on Hold Make a Screened TransferRecording Voice Announcements Message WaitingProgramming Your Station Name Date & Time PromptRecording Your Message Extension Number PromptExtension Status Prompt To Delete Your MessageRecording a Paging Message To Delete Your Paging MessageSet a Message Setting Pre-selected MessagesCancel a Pre-Selected Message If an Authorization Codes is required for your phone Using Features and FunctionsAuthorization Codes Account CodesAfter receiving an intercom busy tone When you hear the toneCall Waiting When entering an Internal Destination Setting DNDCancel Do Not Disturb ForwardWhen Entering an OFF-NET Destination = Unconditional Forward to OFF-NET Speed BIN Cancelling Call Forward To Retrieve a Parked CallGroup Off-hook AlarmExtension To Pick Up an Incoming Call on a Specific ExtensionThrough 510 = Specific Internal Zone Paging Paging Options545 = External Paging 543 or 549 = All Call or System When you hear a Meet-Me page directed to youQueuing To Respond to a Meet-MeShuttle Calls When you hear new dial tone from the other systemReturning Call to Host System Universal Night Answer Station Speed Dial Numbers UsingStation Speed Dial Numbers Programming Station Speed Dial NumbersTo Repeat the Current Voice Message Checking Voice Mail MessagesTo Save the Current Voice Message and Hear the Next Message This page Intentionally Left Blank Using the Map User Programming MapMap Appendix a User Programming MapMessage Set Preselected Msg enter Msg number This page Intentionally Left Blank Phone Features Button Digital PhonesIndex Phone Features IND-2Single Line Telephone SLT IND-3This page Intentionally Left Blank