2-12 Using the Basics
Chapter 2: Using the 24-Button Digital Phone
SBX IP 320 Phone User Guide
Making and Answering Calls•Internal calls are also known as Intercom calls. These are calls that
originate or that you make to another station within your phone system.
•External calls are those that originate from or that you make to a source
outside your company’s phone system (for example, customers, vendors,
etc.).
Making Calls
Dial an Internal Call
1. Lift the handset.
OR
Press SPEAKER*.
OR
Begin dialing from the dialpad.
2. Dial the station number.
Dial an External Call
The following procedure provides the steps to manually dial a call. However,
you can also use this method using a speed dial number (see “Speed Dialing”
on page 2-56 for details).
1. Lift the handset.
OR
Press SPEAKER*.
OR
Go to Step 2 below.
2. Dial the access code to get to an outside line.
NOTE: Outside line (CO) access codes "9" or "88XX". Contact your
System Administrator if you are unsure about what your
company access code is.
3. Dial the phone number.
*For details about using the speaker, (see next
page). For information about using a headset on
your phone, see page 2-15
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