Manuals / DeWalt / Communications / IP Phone

DeWalt SBX IP 320 manual Using the Hold Feature, Using a Headset with a 2.5mm Jack Ear/Mic

Models: SBX IP 320

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Using the Basics	2-17
	Chapter 2: Using the 24-Button Digital Phone

12.Press the NEXT soft button to toggle between the EAR/MIC OFF and ON.

EAR/MIC HEADSET > OFF

BACK NEXT OK

13.Press the OK soft button to save the setting.

EAR/MIC HEADSET > ON

BACK NEXT OK

Using a Headset with a 2.5mm Jack (Ear/Mic)

See “Using a Headset with a 2.5mm Jack (Ear/Mic)” on page 2-17.

Adjusting the Volume on the Ear/Mic

See “Adjusting the Volume on the Headset” on page 2-16.

Using the Hold Feature

To Put a Call On Hold

Press HOLD/SAVE to place the current call on hold.

To Retrieve a Call on Hold

Press the flashing red line (Flex) button.

NOTE: Calls left on hold for a preset period of time will ringback to the last extension that placed the call on hold. contact your System Administrator for more information about the ringback time.

SBX IP 320 Phone User Guide

Page 33

Image 33

DeWalt SBX IP 320 Using the Hold Feature, Using a Headset with a 2.5mm Jack Ear/Mic, Adjusting the Volume on the Ear/Mic

Contents

Phone User Guide Limit of LIABILITY/DISCLAIMER of Warranty V I S I O N H I S T O R Y This page Intentionally Left Blank Contents Contents Using Phone Features and FunctionsUsing the 8-Button Digital Phone Using Features and Functions Using a Single Line Telephone SLTAppendix a User Programming Map Index Phone FeaturesThis page Intentionally Left Blank Introduction How To Use This Guide SBX Phone FeaturesSpecific Phone Model Information and Features Your System Administrator Getting HelpVertical Technical Support Connecting Your Phone Connecting a Digital PhoneConnecting Your Single Line SLT Phone To Dial FeatureThis page Intentionally Left Blank Using the 24-Button Digital Phone Using the Basics Using the 24-Button Digital PhoneWhat’s on the 24-Button Digital Phone Feature Used to Phone Buttons and FeaturesPickup Conf Redial Using the DisplaySoft Buttons List of Soft ButtonsCallbk CAMP* OHO# MSG Camp -ON Flash DEL ALL Redial APR 01 Nav ButtonFWD Conf Redial ICM FlashStation Programming Menu Overview Messages Message Wait and Callback Indicator LightsFixed, Pre-programmed, & Flex Buttons Making Calls Making and Answering CallsDial an Internal Call Dial an External CallAnswering Calls Using the SpeakerAdjust Speaker Volume Switch between Handset and SpeakerTo switch from Handset to Speaker Mode To Switch from Speaker Mode to HandsetSet the Headset Mode Using the Headset vs. Speaker ModeUsing the Headset Using a Headset with a 2.5 mm Headset Jack Ear/MicAdjusting the Volume on the Headset EAR/MIC Program BackokUsing a Headset with a 2.5mm Jack Ear/Mic Using the Hold FeatureAdjusting the Volume on the Ear/Mic To Put a Call On HoldTransfer a Call from Your Station to another Station Transferring CallsTransfer a Call Directly to Voice Mail To Make a Screened TransferStation Name Programming Customizing Your PhoneAdvanced Program Ring Program BackokEntering Characters for Display Entries Enter Name Backok James Paul T= Space Registering Creating Your Password Setting Your PasswordWhen you see the Password Program option When you see the Password Register optionEnter Password Changing Your PasswordMODEH/T/P Program Password Program Backok When you see the Password Change optionRecording Your Station Name Voice Title Recording Your Station GreetingPress TRANS/PGM At the promptWhen you see the Ring Program option Setting Ring TypesStation Name Program ICM Ring CO Ring BackokWhen you see the Mode H/T/P Program option Setting the HTP ModeUsing Pre-Selected Display Messages Private Mode Select by Next Back Next OKUser Custom MSG When you see the pre-selected message you want to use Setting a Pre-Selected MessageWake UP Program Back AT Branch Office Backok OUT of Office Return AT TimeTo Cancel an Message Once you have completed the settingOUT of Office Return AT Time Backok Enter Time Press OK KEY Back P.DVU OKCreating a Custom Message Programming Flex Buttons Alarm Wake Up Program Using Phone Features and FunctionsPreselected MSG PGM Backok Enter Your Wakeup Time Hhmm Back Erase Enter Your Wakeup TimeTo Cancel an Alarm Once you have completed the time alarm time settingBut... instead of setting a time Back EraseWhile on a call where no one answered Automatic Called Number RedialRecord Flash Acnr When you see the list you want to dial Using the Received or Dialed Call ListWhen you see a number you want to dial Call LogWhen you see Lost Call option Using the Lost Call ListBack Select Answer Back Select DelcurBack Select DEL ALL Back Select Delall ALL CLI DeleteSave Enter SPD BIN no 000 CLI MSG Used Pause Flash D-TONEWhen you try to access an outside line that is busy When you have a message from another stationCallback Return a Call from Someone that Left a MessageCamp-On When an extension is busyCallbk StepCall to STA ConferenceFlash Do Not Disturb DNDForward Calls When entering an Internal Destination STA/HUNT/VMIBOverview of Forwarding Calls Entering a DestinationSelecting a Forward Type When Entering an OFF-NET Destination CO BTN/SPD-BINUnconditional Forward Enter STA/HUNT/# VmibBusy Forward Enter STA/HUNT/# Vmib = Unconditional Forward to OFF-NET Phone NumberNo ANS Forward Enter STA/HUNT/# Vmib BUSY/NO ANS Forward Enter STA/HUNT/# Vmib= no ANS Forward to OFF-NET Phone Number Cancel Forward Setting= no ANS Forward to OFF-NET Line Button No ANS Forward to OFF-NET Enter CO BTN/SPD-BINHotDesk When you find the Hotdesk optionTo Use HotDesk To LogWhen you see the Forward prompt When you see the Forward setting you want to useTo Log Out Monitor and/or Join a Conversation Barge-In Leave a Message MSGTo Let a Busy Station Know You Called To Monitor a Busy ExtensionTo Disable Mute To Enable MuteMute To Join the conversationExternal Paging PagingInternal Zone Paging All Call or SystemMeet-Me Sending aCase of Nomad IP Respond to a Meet-meIf a Meet-Me soft button appears on your display From STASystem Park ParkingTo Park a Call While on an active callIf/when you hear a page for you for a parked call ParkHow the Caller Sends a Using the Phonebook for Dialing When you find the number you want to dialPhone Book/Dial by Name PickUp When a station within your group is ringingRedial Last Number To Pick Up a Call to Your GroupSpeed Dialing Using System and Station Speed Dial NumbersProgramming Station Speed Dial Numbers/Bins When you find the Speed Program optionTo Dial by Speed Name Once you have pressed the Speed soft button as shown aboveEnter SPD BIN NO000 Back To Record the Current Conversation Two-Way Recording optionalWhen you see an item/feature that you want to program To Access and Navigate In User ProgrammingUser Programming From your idle stationTo Accept a Voice Over Call Voice OverListen to Messages Voice MailReply to a Message Use Add, Rewind, or CallBack OptionsForward a Message While listening to the current messageWhen you hear the Auto Attendant greeting Checking Voice Mailbox from Outside the OfficeTo add your comment to the message Mailbox Buttons Using a Mailbox ButtonProgramming a Mailbox Button To Check MessagesThis page Intentionally Left Blank Using the 8-Button Digital Phone What’s on the 8-Button Digital Phone Using the 8-Button Digital PhoneMSG LED Phone Buttons and FeaturesMessage Waiting and Call Back Indicator Lights Using the DisplayFixed, Pre-programmed, & Flex Buttons Making Calls Making and Answering CallsAnswering Calls Using the SpeakerCustomizing Your Phone Setting/Changing Your Station PasswordRecord Your Station Greeting Flexible Button Programming Call Wait Camp-OnMailbox Buttons After receiving station busy toneRedial Last Number PickUpExtension GroupUsing Speed Dial Numbers Speed Dial NumbersProgramming Station Speed Dial Numbers/Bins User Programming Voice Mail Checking Your Voice Mailbox when You Are in the OfficePress Call Back Recording a Message in another User’s Voice MailboxUsing a Single Line Telephone SLT External Calls via CO Outside Line Group Access Making Calls Using CO AccessExternal Calls via CO Individual Access Make an Internal Intercom CallPlace an External Call on Hold Using HoldRetrieve a Held Outside Call Make a Screened TransferProgramming Your Station Name Message WaitingRecording Voice Announcements Date & Time PromptExtension Status Prompt Extension Number PromptRecording Your Message To Delete Your MessageTo Delete Your Paging Message Recording a Paging MessageSetting Pre-selected Messages Cancel a Pre-Selected MessageSet a Message Authorization Codes Using Features and FunctionsIf an Authorization Codes is required for your phone Account CodesWhen you hear the tone Call WaitingAfter receiving an intercom busy tone Cancel Do Not Disturb Setting DNDWhen entering an Internal Destination ForwardWhen Entering an OFF-NET Destination = Unconditional Forward to OFF-NET Speed BIN To Retrieve a Parked Call Cancelling Call ForwardExtension Off-hook AlarmGroup To Pick Up an Incoming Call on a Specific ExtensionPaging Options 545 = External PagingThrough 510 = Specific Internal Zone Paging Queuing When you hear a Meet-Me page directed to you543 or 549 = All Call or System To Respond to a Meet-MeWhen you hear new dial tone from the other system Returning Call to Host SystemShuttle Calls Station Speed Dial Numbers Station Speed Dial Numbers UsingUniversal Night Answer Programming Station Speed Dial NumbersChecking Voice Mail Messages To Save the Current Voice Message and Hear the Next MessageTo Repeat the Current Voice Message This page Intentionally Left Blank User Programming Map Using the MapAppendix a User Programming Map MapMessage Set Preselected Msg enter Msg number This page Intentionally Left Blank Button Digital Phones Phone FeaturesIND-2 Index Phone FeaturesIND-3 Single Line Telephone SLTThis page Intentionally Left Blank

Chapter 2: Using the 24-Button Digital Phone

Using a Headset with a 2.5mm Jack (Ear/Mic)

Adjusting the Volume on the Ear/Mic

Using the Hold Feature

To Put a Call On Hold

To Retrieve a Call on Hold