Manuals / DeWalt / Communications / IP Phone

DeWalt SBX IP 320 manual Contents

Models: SBX IP 320

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Contents

Chapter 1 Introduction

How To Use This Guide - - - - - - - - - - - - - - - 1-2

SBX Phone Features- - - - - - - - - - - - - - - - - - - - - 1-2

Specific Phone Model Information and Features - 1-2

Getting Help - - - - - - - - - - - - - - - - - - - - - - - 1-3

Your System Administrator- - - - - - - - - - - - - - - - - 1-3

Vertical Technical Support - - - - - - - - - - - - - - - - - 1-3

Connecting Your Phone - - - - - - - - - - - - - - - 1-4

Connecting a Digital Phone - - - - - - - - - - - - - - - - 1-4

Connecting Your Single Line (SLT) Phone- - - - - - 1-4

911 Feature - - - - - - - - - - - - - - - - - - - - - - - 1-5

Chapter 2 Using the 24-Button Digital Phone

Using the Basics - - - - - - - - - - - - - - - - - - - - 2-2

What’s on the 24-Button Digital Phone - - - - - - - - 2-2

Using the Display - - - - - - - - - - - - - - - - - - - - - - - 2-4

Station Programming Menu Overview - - - - - - - - - 2-9

Message Wait and Callback Indicator Lights - - - 2-10

Fixed, Pre-programmed, & Flex Buttons - - - - - - 2-11

Making and Answering Calls - - - - - - - - - - - - - - 2-12

Using the Hold Feature - - - - - - - - - - - - - - - - - - 2-17

Transferring Calls - - - - - - - - - - - - - - - - - - - - - - 2-18

Customizing Your Phone - - - - - - - - - - - - - 2-19

Station Name Programming - - - - - - - - - - - - - - - 2-19

Setting Your Password - - - - - - - - - - - - - - - - - - 2-21

Recording Your Station Name (Voice Title) - - - - 2-23

Recording Your Station Greeting - - - - - - - - - - - 2-23

Setting Ring Types - - - - - - - - - - - - - - - - - - - - - 2-24

Setting the HTP Mode - - - - - - - - - - - - - - - - - - - 2-25

Using Pre-Selected Display Messages - - - - - - - 2-26

Programming Flex Buttons- - - - - - - - - - - - - - - - 2-30

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SBX IP 320 Phone User Guide

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DeWalt SBX IP 320 manual Contents

Contents

Phone User Guide Limit of LIABILITY/DISCLAIMER of Warranty V I S I O N H I S T O R Y This page Intentionally Left Blank Contents Contents Using Phone Features and FunctionsUsing the 8-Button Digital Phone Using Features and Functions Using a Single Line Telephone SLTAppendix a User Programming Map Index Phone FeaturesThis page Intentionally Left Blank Introduction Specific Phone Model Information and Features How To Use This GuideSBX Phone Features Vertical Technical Support Your System AdministratorGetting Help Connecting Your Single Line SLT Phone Connecting Your PhoneConnecting a Digital Phone To Dial FeatureThis page Intentionally Left Blank Using the 24-Button Digital Phone What’s on the 24-Button Digital Phone Using the BasicsUsing the 24-Button Digital Phone Feature Used to Phone Buttons and FeaturesPickup Conf Redial Using the DisplayCallbk CAMP* OHO# MSG Camp -ON Flash Soft ButtonsList of Soft Buttons DEL ALL Redial APR 01 Nav ButtonFWD Conf Redial ICM FlashStation Programming Menu Overview Messages Message Wait and Callback Indicator LightsFixed, Pre-programmed, & Flex Buttons Making Calls Making and Answering CallsDial an Internal Call Dial an External CallAnswering Calls Using the SpeakerAdjust Speaker Volume Switch between Handset and SpeakerTo switch from Handset to Speaker Mode To Switch from Speaker Mode to HandsetSet the Headset Mode Using the Headset vs. Speaker ModeUsing the Headset Using a Headset with a 2.5 mm Headset Jack Ear/MicAdjusting the Volume on the Headset EAR/MIC Program BackokUsing a Headset with a 2.5mm Jack Ear/Mic Using the Hold FeatureAdjusting the Volume on the Ear/Mic To Put a Call On HoldTransfer a Call from Your Station to another Station Transferring CallsTransfer a Call Directly to Voice Mail To Make a Screened TransferStation Name Programming Customizing Your PhoneAdvanced Program Ring Program Backok= Space Entering Characters for Display EntriesEnter Name Backok James Paul T Registering Creating Your Password Setting Your PasswordWhen you see the Password Program option When you see the Password Register optionEnter Password Changing Your PasswordMODEH/T/P Program Password Program Backok When you see the Password Change optionRecording Your Station Name Voice Title Recording Your Station GreetingPress TRANS/PGM At the promptWhen you see the Ring Program option Setting Ring TypesStation Name Program ICM Ring CO Ring BackokWhen you see the Mode H/T/P Program option Setting the HTP ModeUser Custom MSG Using Pre-Selected Display MessagesPrivate Mode Select by Next Back Next OK When you see the pre-selected message you want to use Setting a Pre-Selected MessageWake UP Program Back AT Branch Office Backok OUT of Office Return AT TimeTo Cancel an Message Once you have completed the settingOUT of Office Return AT Time Backok Enter Time Press OK KEY Back P.DVU OKCreating a Custom Message Programming Flex Buttons Alarm Wake Up Program Using Phone Features and FunctionsPreselected MSG PGM Backok Enter Your Wakeup Time Hhmm Back Erase Enter Your Wakeup TimeTo Cancel an Alarm Once you have completed the time alarm time settingBut... instead of setting a time Back EraseRecord Flash Acnr While on a call where no one answeredAutomatic Called Number Redial When you see the list you want to dial Using the Received or Dialed Call ListWhen you see a number you want to dial Call LogWhen you see Lost Call option Using the Lost Call ListBack Select Answer Back Select DelcurBack Select DEL ALL Back Select Delall ALL CLI DeleteSave Enter SPD BIN no 000 CLI MSG Used Pause Flash D-TONEWhen you try to access an outside line that is busy When you have a message from another stationCallback Return a Call from Someone that Left a MessageCamp-On When an extension is busyCallbk StepCall to STA ConferenceFlash Do Not Disturb DNDForward Calls When entering an Internal Destination STA/HUNT/VMIBOverview of Forwarding Calls Entering a DestinationSelecting a Forward Type When Entering an OFF-NET Destination CO BTN/SPD-BINUnconditional Forward Enter STA/HUNT/# VmibBusy Forward Enter STA/HUNT/# Vmib = Unconditional Forward to OFF-NET Phone NumberNo ANS Forward Enter STA/HUNT/# Vmib BUSY/NO ANS Forward Enter STA/HUNT/# Vmib= no ANS Forward to OFF-NET Phone Number Cancel Forward Setting= no ANS Forward to OFF-NET Line Button No ANS Forward to OFF-NET Enter CO BTN/SPD-BINHotDesk When you find the Hotdesk optionTo Use HotDesk To LogTo Log Out When you see the Forward promptWhen you see the Forward setting you want to use Monitor and/or Join a Conversation Barge-In Leave a Message MSGTo Let a Busy Station Know You Called To Monitor a Busy ExtensionTo Disable Mute To Enable MuteMute To Join the conversationExternal Paging PagingInternal Zone Paging All Call or SystemMeet-Me Sending aCase of Nomad IP Respond to a Meet-meIf a Meet-Me soft button appears on your display From STASystem Park ParkingTo Park a Call While on an active callHow the Caller Sends a If/when you hear a page for you for a parked callPark Phone Book/Dial by Name Using the Phonebook for DialingWhen you find the number you want to dial PickUp When a station within your group is ringingRedial Last Number To Pick Up a Call to Your GroupSpeed Dialing Using System and Station Speed Dial NumbersProgramming Station Speed Dial Numbers/Bins When you find the Speed Program optionTo Dial by Speed Name Once you have pressed the Speed soft button as shown aboveEnter SPD BIN NO000 Back To Record the Current Conversation Two-Way Recording optionalWhen you see an item/feature that you want to program To Access and Navigate In User ProgrammingUser Programming From your idle stationTo Accept a Voice Over Call Voice OverListen to Messages Voice MailReply to a Message Use Add, Rewind, or CallBack OptionsForward a Message While listening to the current messageTo add your comment to the message When you hear the Auto Attendant greetingChecking Voice Mailbox from Outside the Office Mailbox Buttons Using a Mailbox ButtonProgramming a Mailbox Button To Check MessagesThis page Intentionally Left Blank Using the 8-Button Digital Phone What’s on the 8-Button Digital Phone Using the 8-Button Digital PhoneMSG LED Phone Buttons and FeaturesMessage Waiting and Call Back Indicator Lights Using the DisplayFixed, Pre-programmed, & Flex Buttons Making Calls Making and Answering CallsAnswering Calls Using the SpeakerCustomizing Your Phone Setting/Changing Your Station PasswordRecord Your Station Greeting Flexible Button Programming Call Wait Camp-OnMailbox Buttons After receiving station busy toneRedial Last Number PickUpExtension GroupProgramming Station Speed Dial Numbers/Bins Using Speed Dial NumbersSpeed Dial Numbers User Programming Voice Mail Checking Your Voice Mailbox when You Are in the OfficePress Call Back Recording a Message in another User’s Voice MailboxUsing a Single Line Telephone SLT External Calls via CO Outside Line Group Access Making Calls Using CO AccessExternal Calls via CO Individual Access Make an Internal Intercom CallPlace an External Call on Hold Using HoldRetrieve a Held Outside Call Make a Screened TransferProgramming Your Station Name Message WaitingRecording Voice Announcements Date & Time PromptExtension Status Prompt Extension Number PromptRecording Your Message To Delete Your MessageTo Delete Your Paging Message Recording a Paging MessageSet a Message Setting Pre-selected MessagesCancel a Pre-Selected Message Authorization Codes Using Features and FunctionsIf an Authorization Codes is required for your phone Account CodesAfter receiving an intercom busy tone When you hear the toneCall Waiting Cancel Do Not Disturb Setting DNDWhen entering an Internal Destination ForwardWhen Entering an OFF-NET Destination = Unconditional Forward to OFF-NET Speed BIN To Retrieve a Parked Call Cancelling Call ForwardExtension Off-hook AlarmGroup To Pick Up an Incoming Call on a Specific ExtensionThrough 510 = Specific Internal Zone Paging Paging Options545 = External Paging Queuing When you hear a Meet-Me page directed to you543 or 549 = All Call or System To Respond to a Meet-MeShuttle Calls When you hear new dial tone from the other systemReturning Call to Host System Station Speed Dial Numbers Station Speed Dial Numbers UsingUniversal Night Answer Programming Station Speed Dial NumbersTo Repeat the Current Voice Message Checking Voice Mail MessagesTo Save the Current Voice Message and Hear the Next Message This page Intentionally Left Blank User Programming Map Using the MapAppendix a User Programming Map MapMessage Set Preselected Msg enter Msg number This page Intentionally Left Blank Button Digital Phones Phone FeaturesIND-2 Index Phone FeaturesIND-3 Single Line Telephone SLTThis page Intentionally Left Blank