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DeWalt SBX IP 320 manual Using Phone Features and Functions, Contents

Models: SBX IP 320

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Contents

Using Phone Features and Functions - - - - 2-31

Alarm (Wake Up Program) - - - - - - - - - - - - - - - - 2-31

Automatic Called Number Redial - - - - - - - - - - - 2-33

Call Log - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-34

Callback - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-37

Camp-On - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-38

Conference- - - - - - - - - - - - - - - - - - - - - - - - - - - 2-39

Do Not Disturb (DND) - - - - - - - - - - - - - - - - - - - 2-40

Flash - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-40

Forward Calls - - - - - - - - - - - - - - - - - - - - - - - - - 2-41

HotDesk - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-45

Leave a Message (MSG) - - - - - - - - - - - - - - - - - 2-47

Monitor and/or Join a Conversation (Barge-In) - - 2-47

Mute - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-48

Paging - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-49

Parking - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-52

Park and Page - - - - - - - - - - - - - - - - - - - - - - - - 2-53

Phone Book/Dial by Name - - - - - - - - - - - - - - - - 2-54

PickUp - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-55

Redial (Last Number) - - - - - - - - - - - - - - - - - - - 2-55

Speed Dialing - - - - - - - - - - - - - - - - - - - - - - - - - 2-56

Two-Way Recording (optional) - - - - - - - - - - - - - 2-59

User Programming - - - - - - - - - - - - - - - - - - - - - 2-60

Voice Over - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-61

Voice Mail - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-62

SBX IP 320 Phone User Guide

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DeWalt SBX IP 320 manual Using Phone Features and Functions, Contents

Contents

Phone User Guide Limit of LIABILITY/DISCLAIMER of Warranty V I S I O N H I S T O R Y This page Intentionally Left Blank Contents Using Phone Features and Functions ContentsUsing the 8-Button Digital Phone Using a Single Line Telephone SLT Using Features and FunctionsIndex Phone Features Appendix a User Programming MapThis page Intentionally Left Blank Introduction How To Use This Guide SBX Phone FeaturesSpecific Phone Model Information and Features Your System Administrator Getting HelpVertical Technical Support Connecting Your Phone Connecting a Digital PhoneConnecting Your Single Line SLT Phone Feature To DialThis page Intentionally Left Blank Using the 24-Button Digital Phone Using the Basics Using the 24-Button Digital PhoneWhat’s on the 24-Button Digital Phone Phone Buttons and Features Feature Used toUsing the Display Pickup Conf RedialSoft Buttons List of Soft ButtonsCallbk CAMP* OHO# MSG Camp -ON Flash DEL ALL Redial FWD Conf Redial Nav ButtonAPR 01 ICM FlashStation Programming Menu Overview Message Wait and Callback Indicator Lights MessagesFixed, Pre-programmed, & Flex Buttons Dial an Internal Call Making and Answering CallsMaking Calls Dial an External CallUsing the Speaker Answering CallsTo switch from Handset to Speaker Mode Switch between Handset and SpeakerAdjust Speaker Volume To Switch from Speaker Mode to HandsetUsing the Headset vs. Speaker Mode Set the Headset ModeAdjusting the Volume on the Headset Using a Headset with a 2.5 mm Headset Jack Ear/MicUsing the Headset EAR/MIC Program BackokAdjusting the Volume on the Ear/Mic Using the Hold FeatureUsing a Headset with a 2.5mm Jack Ear/Mic To Put a Call On HoldTransfer a Call Directly to Voice Mail Transferring CallsTransfer a Call from Your Station to another Station To Make a Screened TransferAdvanced Program Customizing Your PhoneStation Name Programming Ring Program BackokEntering Characters for Display Entries Enter Name Backok James Paul T= Space When you see the Password Program option Setting Your PasswordRegistering Creating Your Password When you see the Password Register optionMODEH/T/P Program Password Program Backok Changing Your PasswordEnter Password When you see the Password Change optionPress TRANS/PGM Recording Your Station GreetingRecording Your Station Name Voice Title At the promptStation Name Program Setting Ring TypesWhen you see the Ring Program option ICM Ring CO Ring BackokSetting the HTP Mode When you see the Mode H/T/P Program optionUsing Pre-Selected Display Messages Private Mode Select by Next Back Next OKUser Custom MSG Wake UP Program Setting a Pre-Selected MessageWhen you see the pre-selected message you want to use Back AT Branch Office Backok OUT of Office Return AT TimeOUT of Office Return AT Time Backok Once you have completed the settingTo Cancel an Message Enter Time Press OK KEY Back P.DVU OKCreating a Custom Message Programming Flex Buttons Preselected MSG PGM Backok Enter Your Wakeup Time Hhmm Using Phone Features and FunctionsAlarm Wake Up Program Back Erase Enter Your Wakeup TimeBut... instead of setting a time Once you have completed the time alarm time settingTo Cancel an Alarm Back EraseWhile on a call where no one answered Automatic Called Number RedialRecord Flash Acnr When you see a number you want to dial Using the Received or Dialed Call ListWhen you see the list you want to dial Call LogBack Select Answer Using the Lost Call ListWhen you see Lost Call option Back Select DelcurSave Back Select Delall ALL CLI DeleteBack Select DEL ALL Enter SPD BIN no 000 CLI MSG Used Pause Flash D-TONECallback When you have a message from another stationWhen you try to access an outside line that is busy Return a Call from Someone that Left a MessageCallbk When an extension is busyCamp-On StepConference Call to STADo Not Disturb DND FlashOverview of Forwarding Calls When entering an Internal Destination STA/HUNT/VMIBForward Calls Entering a DestinationUnconditional Forward When Entering an OFF-NET Destination CO BTN/SPD-BINSelecting a Forward Type Enter STA/HUNT/# VmibNo ANS Forward Enter STA/HUNT/# Vmib = Unconditional Forward to OFF-NET Phone NumberBusy Forward Enter STA/HUNT/# Vmib BUSY/NO ANS Forward Enter STA/HUNT/# Vmib= no ANS Forward to OFF-NET Line Button Cancel Forward Setting= no ANS Forward to OFF-NET Phone Number No ANS Forward to OFF-NET Enter CO BTN/SPD-BINTo Use HotDesk When you find the Hotdesk optionHotDesk To LogWhen you see the Forward prompt When you see the Forward setting you want to useTo Log Out To Let a Busy Station Know You Called Leave a Message MSGMonitor and/or Join a Conversation Barge-In To Monitor a Busy ExtensionMute To Enable MuteTo Disable Mute To Join the conversationInternal Zone Paging PagingExternal Paging All Call or SystemSending a Meet-MeIf a Meet-Me soft button appears on your display Respond to a Meet-meCase of Nomad IP From STATo Park a Call ParkingSystem Park While on an active callIf/when you hear a page for you for a parked call ParkHow the Caller Sends a Using the Phonebook for Dialing When you find the number you want to dialPhone Book/Dial by Name Redial Last Number When a station within your group is ringingPickUp To Pick Up a Call to Your GroupUsing System and Station Speed Dial Numbers Speed DialingTo Dial by Speed Name When you find the Speed Program optionProgramming Station Speed Dial Numbers/Bins Once you have pressed the Speed soft button as shown aboveEnter SPD BIN NO000 Back Two-Way Recording optional To Record the Current ConversationUser Programming To Access and Navigate In User ProgrammingWhen you see an item/feature that you want to program From your idle stationVoice Over To Accept a Voice Over CallVoice Mail Listen to MessagesForward a Message Use Add, Rewind, or CallBack OptionsReply to a Message While listening to the current messageWhen you hear the Auto Attendant greeting Checking Voice Mailbox from Outside the OfficeTo add your comment to the message Programming a Mailbox Button Using a Mailbox ButtonMailbox Buttons To Check MessagesThis page Intentionally Left Blank Using the 8-Button Digital Phone Using the 8-Button Digital Phone What’s on the 8-Button Digital PhonePhone Buttons and Features MSG LEDUsing the Display Message Waiting and Call Back Indicator LightsFixed, Pre-programmed, & Flex Buttons Making and Answering Calls Making CallsUsing the Speaker Answering CallsSetting/Changing Your Station Password Customizing Your PhoneRecord Your Station Greeting Mailbox Buttons Call Wait Camp-OnFlexible Button Programming After receiving station busy toneExtension PickUpRedial Last Number GroupUsing Speed Dial Numbers Speed Dial NumbersProgramming Station Speed Dial Numbers/Bins User Programming Press Call Back Checking Your Voice Mailbox when You Are in the OfficeVoice Mail Recording a Message in another User’s Voice MailboxUsing a Single Line Telephone SLT External Calls via CO Individual Access Making Calls Using CO AccessExternal Calls via CO Outside Line Group Access Make an Internal Intercom CallRetrieve a Held Outside Call Using HoldPlace an External Call on Hold Make a Screened TransferRecording Voice Announcements Message WaitingProgramming Your Station Name Date & Time PromptRecording Your Message Extension Number PromptExtension Status Prompt To Delete Your MessageRecording a Paging Message To Delete Your Paging MessageSetting Pre-selected Messages Cancel a Pre-Selected MessageSet a Message If an Authorization Codes is required for your phone Using Features and FunctionsAuthorization Codes Account CodesWhen you hear the tone Call WaitingAfter receiving an intercom busy tone When entering an Internal Destination Setting DNDCancel Do Not Disturb ForwardWhen Entering an OFF-NET Destination = Unconditional Forward to OFF-NET Speed BIN Cancelling Call Forward To Retrieve a Parked CallGroup Off-hook AlarmExtension To Pick Up an Incoming Call on a Specific ExtensionPaging Options 545 = External PagingThrough 510 = Specific Internal Zone Paging 543 or 549 = All Call or System When you hear a Meet-Me page directed to youQueuing To Respond to a Meet-MeWhen you hear new dial tone from the other system Returning Call to Host SystemShuttle Calls Universal Night Answer Station Speed Dial Numbers UsingStation Speed Dial Numbers Programming Station Speed Dial NumbersChecking Voice Mail Messages To Save the Current Voice Message and Hear the Next MessageTo Repeat the Current Voice Message This page Intentionally Left Blank Using the Map User Programming MapMap Appendix a User Programming MapMessage Set Preselected Msg enter Msg number This page Intentionally Left Blank Phone Features Button Digital PhonesIndex Phone Features IND-2Single Line Telephone SLT IND-3This page Intentionally Left Blank