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DeWalt SBX IP 320 manual Fixed, Pre-programmed, & Flex Buttons

Models: SBX IP 320

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Using the Basics	3-5
	Chapter 3: Using the 8-Button Digital Phone

A new message for the VMIB or external voice mail is defined as a message in the mailbox which has not yet been played to the subscriber.

A saved message is defined as a message in the mailbox which has been played to the subscriber, but has not been deleted or moved.

A station message wait request is defined as the MWI request left by another intercom station without a voice message, by pressing the Call Back button when ringing a busy or unanswered station.

Fixed, Pre-programmed, & Flex Buttons

This 8-Button phone has Fixed, Pre-programmed (sometimes also known as Feature), and Flex buttons. These buttons are used to access and perform various tasks and functions. Some may be used in conjunction with other buttons.

•Fixed buttons are those that are permanently labeled on the phone hardware. Such buttons might include SPEAKER, TRANS, HOLD, VOLUME, etc.

•Pre-programmed buttons are those buttons that are pre-programmed by your System Administrator. Their names/functions will be on a more temporary-type template that can be replaced if/when the buttons are reprogrammed, etc.

•Flex buttons are also known as "User Programmable" buttons (see “Programming Flex Buttons” on page 2-30). In addition, Flex buttons that are programmed to access the dial tone, are also known as "line buttons".

SBX IP 320 Phone User Guide

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DeWalt SBX IP 320 manual Fixed, Pre-programmed, & Flex Buttons

Contents

Phone User Guide Limit of LIABILITY/DISCLAIMER of Warranty V I S I O N H I S T O R Y This page Intentionally Left Blank Contents Contents Using Phone Features and FunctionsUsing the 8-Button Digital Phone Using Features and Functions Using a Single Line Telephone SLTAppendix a User Programming Map Index Phone FeaturesThis page Intentionally Left Blank Introduction How To Use This Guide SBX Phone FeaturesSpecific Phone Model Information and Features Your System Administrator Getting HelpVertical Technical Support Connecting Your Phone Connecting a Digital PhoneConnecting Your Single Line SLT Phone To Dial FeatureThis page Intentionally Left Blank Using the 24-Button Digital Phone Using the Basics Using the 24-Button Digital PhoneWhat’s on the 24-Button Digital Phone Feature Used to Phone Buttons and FeaturesPickup Conf Redial Using the DisplaySoft Buttons List of Soft ButtonsCallbk CAMP* OHO# MSG Camp -ON Flash DEL ALL Redial ICM Flash Nav ButtonAPR 01 FWD Conf RedialStation Programming Menu Overview Messages Message Wait and Callback Indicator LightsFixed, Pre-programmed, & Flex Buttons Dial an External Call Making and Answering CallsMaking Calls Dial an Internal CallAnswering Calls Using the SpeakerTo Switch from Speaker Mode to Handset Switch between Handset and SpeakerAdjust Speaker Volume To switch from Handset to Speaker ModeSet the Headset Mode Using the Headset vs. Speaker ModeEAR/MIC Program Backok Using a Headset with a 2.5 mm Headset Jack Ear/MicUsing the Headset Adjusting the Volume on the HeadsetTo Put a Call On Hold Using the Hold FeatureUsing a Headset with a 2.5mm Jack Ear/Mic Adjusting the Volume on the Ear/MicTo Make a Screened Transfer Transferring CallsTransfer a Call from Your Station to another Station Transfer a Call Directly to Voice MailRing Program Backok Customizing Your PhoneStation Name Programming Advanced ProgramEntering Characters for Display Entries Enter Name Backok James Paul T= Space When you see the Password Register option Setting Your PasswordRegistering Creating Your Password When you see the Password Program optionWhen you see the Password Change option Changing Your PasswordEnter Password MODEH/T/P Program Password Program BackokAt the prompt Recording Your Station GreetingRecording Your Station Name Voice Title Press TRANS/PGMICM Ring CO Ring Backok Setting Ring TypesWhen you see the Ring Program option Station Name ProgramWhen you see the Mode H/T/P Program option Setting the HTP ModeUsing Pre-Selected Display Messages Private Mode Select by Next Back Next OKUser Custom MSG Back AT Branch Office Backok OUT of Office Return AT Time Setting a Pre-Selected MessageWhen you see the pre-selected message you want to use Wake UP ProgramEnter Time Press OK KEY Back P.DVU OK Once you have completed the settingTo Cancel an Message OUT of Office Return AT Time BackokCreating a Custom Message Programming Flex Buttons Back Erase Enter Your Wakeup Time Using Phone Features and FunctionsAlarm Wake Up Program Preselected MSG PGM Backok Enter Your Wakeup Time HhmmBack Erase Once you have completed the time alarm time settingTo Cancel an Alarm But... instead of setting a timeWhile on a call where no one answered Automatic Called Number RedialRecord Flash Acnr Call Log Using the Received or Dialed Call ListWhen you see the list you want to dial When you see a number you want to dialBack Select Delcur Using the Lost Call ListWhen you see Lost Call option Back Select AnswerEnter SPD BIN no 000 CLI MSG Used Pause Flash D-TONE Back Select Delall ALL CLI DeleteBack Select DEL ALL SaveReturn a Call from Someone that Left a Message When you have a message from another stationWhen you try to access an outside line that is busy CallbackStep When an extension is busyCamp-On CallbkCall to STA ConferenceFlash Do Not Disturb DNDEntering a Destination When entering an Internal Destination STA/HUNT/VMIBForward Calls Overview of Forwarding CallsEnter STA/HUNT/# Vmib When Entering an OFF-NET Destination CO BTN/SPD-BINSelecting a Forward Type Unconditional ForwardBUSY/NO ANS Forward Enter STA/HUNT/# Vmib = Unconditional Forward to OFF-NET Phone NumberBusy Forward Enter STA/HUNT/# Vmib No ANS Forward Enter STA/HUNT/# VmibNo ANS Forward to OFF-NET Enter CO BTN/SPD-BIN Cancel Forward Setting= no ANS Forward to OFF-NET Phone Number = no ANS Forward to OFF-NET Line ButtonTo Log When you find the Hotdesk optionHotDesk To Use HotDeskWhen you see the Forward prompt When you see the Forward setting you want to useTo Log Out To Monitor a Busy Extension Leave a Message MSGMonitor and/or Join a Conversation Barge-In To Let a Busy Station Know You CalledTo Join the conversation To Enable MuteTo Disable Mute MuteAll Call or System PagingExternal Paging Internal Zone PagingMeet-Me Sending aFrom STA Respond to a Meet-meCase of Nomad IP If a Meet-Me soft button appears on your displayWhile on an active call ParkingSystem Park To Park a CallIf/when you hear a page for you for a parked call ParkHow the Caller Sends a Using the Phonebook for Dialing When you find the number you want to dialPhone Book/Dial by Name To Pick Up a Call to Your Group When a station within your group is ringingPickUp Redial Last NumberSpeed Dialing Using System and Station Speed Dial NumbersOnce you have pressed the Speed soft button as shown above When you find the Speed Program optionProgramming Station Speed Dial Numbers/Bins To Dial by Speed NameEnter SPD BIN NO000 Back To Record the Current Conversation Two-Way Recording optionalFrom your idle station To Access and Navigate In User ProgrammingWhen you see an item/feature that you want to program User ProgrammingTo Accept a Voice Over Call Voice OverListen to Messages Voice MailWhile listening to the current message Use Add, Rewind, or CallBack OptionsReply to a Message Forward a MessageWhen you hear the Auto Attendant greeting Checking Voice Mailbox from Outside the OfficeTo add your comment to the message To Check Messages Using a Mailbox ButtonMailbox Buttons Programming a Mailbox ButtonThis page Intentionally Left Blank Using the 8-Button Digital Phone What’s on the 8-Button Digital Phone Using the 8-Button Digital PhoneMSG LED Phone Buttons and FeaturesMessage Waiting and Call Back Indicator Lights Using the DisplayFixed, Pre-programmed, & Flex Buttons Making Calls Making and Answering CallsAnswering Calls Using the SpeakerCustomizing Your Phone Setting/Changing Your Station PasswordRecord Your Station Greeting After receiving station busy tone Call Wait Camp-OnFlexible Button Programming Mailbox ButtonsGroup PickUpRedial Last Number ExtensionUsing Speed Dial Numbers Speed Dial NumbersProgramming Station Speed Dial Numbers/Bins User Programming Recording a Message in another User’s Voice Mailbox Checking Your Voice Mailbox when You Are in the OfficeVoice Mail Press Call BackUsing a Single Line Telephone SLT Make an Internal Intercom Call Making Calls Using CO AccessExternal Calls via CO Outside Line Group Access External Calls via CO Individual AccessMake a Screened Transfer Using HoldPlace an External Call on Hold Retrieve a Held Outside CallDate & Time Prompt Message WaitingProgramming Your Station Name Recording Voice AnnouncementsTo Delete Your Message Extension Number PromptExtension Status Prompt Recording Your MessageTo Delete Your Paging Message Recording a Paging MessageSetting Pre-selected Messages Cancel a Pre-Selected MessageSet a Message Account Codes Using Features and FunctionsAuthorization Codes If an Authorization Codes is required for your phoneWhen you hear the tone Call WaitingAfter receiving an intercom busy tone Forward Setting DNDCancel Do Not Disturb When entering an Internal DestinationWhen Entering an OFF-NET Destination = Unconditional Forward to OFF-NET Speed BIN To Retrieve a Parked Call Cancelling Call ForwardTo Pick Up an Incoming Call on a Specific Extension Off-hook AlarmExtension GroupPaging Options 545 = External PagingThrough 510 = Specific Internal Zone Paging To Respond to a Meet-Me When you hear a Meet-Me page directed to youQueuing 543 or 549 = All Call or SystemWhen you hear new dial tone from the other system Returning Call to Host SystemShuttle Calls Programming Station Speed Dial Numbers Station Speed Dial Numbers UsingStation Speed Dial Numbers Universal Night AnswerChecking Voice Mail Messages To Save the Current Voice Message and Hear the Next MessageTo Repeat the Current Voice Message This page Intentionally Left Blank User Programming Map Using the MapAppendix a User Programming Map MapMessage Set Preselected Msg enter Msg number This page Intentionally Left Blank Button Digital Phones Phone FeaturesIND-2 Index Phone FeaturesIND-3 Single Line Telephone SLTThis page Intentionally Left Blank