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DeWalt
SBX IP 320
manual
Phone User Guide
Models:
SBX IP 320
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Alarm Wake Up Program
Password
Your System Administrator
Connecting Your Phone
Making Calls Using CO Access
Adjust Speaker Volume
Setting Your Password
How to
Authorization
Using Features and Functions
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SBX IP 320
Phone User Guide
SBX IP 320 Phone User Guide
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Contents
Phone User Guide
Limit of LIABILITY/DISCLAIMER of Warranty
V I S I O N H I S T O R Y
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Contents
Contents
Using Phone Features and Functions
Using the 8-Button Digital Phone
Using Features and Functions
Using a Single Line Telephone SLT
Appendix a User Programming Map
Index Phone Features
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Introduction
SBX Phone Features
How To Use This Guide
Specific Phone Model Information and Features
Getting Help
Your System Administrator
Vertical Technical Support
Connecting a Digital Phone
Connecting Your Phone
Connecting Your Single Line SLT Phone
To Dial
Feature
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Using the 24-Button Digital Phone
Using the 24-Button Digital Phone
Using the Basics
What’s on the 24-Button Digital Phone
Feature Used to
Phone Buttons and Features
Pickup Conf Redial
Using the Display
List of Soft Buttons
Soft Buttons
Callbk CAMP* OHO# MSG Camp -ON Flash
DEL ALL
Redial
APR 01
Nav Button
FWD Conf Redial
ICM Flash
Station Programming Menu Overview
Messages
Message Wait and Callback Indicator Lights
Fixed, Pre-programmed, & Flex Buttons
Making Calls
Making and Answering Calls
Dial an Internal Call
Dial an External Call
Answering Calls
Using the Speaker
Adjust Speaker Volume
Switch between Handset and Speaker
To switch from Handset to Speaker Mode
To Switch from Speaker Mode to Handset
Set the Headset Mode
Using the Headset vs. Speaker Mode
Using the Headset
Using a Headset with a 2.5 mm Headset Jack Ear/Mic
Adjusting the Volume on the Headset
EAR/MIC Program Backok
Using a Headset with a 2.5mm Jack Ear/Mic
Using the Hold Feature
Adjusting the Volume on the Ear/Mic
To Put a Call On Hold
Transfer a Call from Your Station to another Station
Transferring Calls
Transfer a Call Directly to Voice Mail
To Make a Screened Transfer
Station Name Programming
Customizing Your Phone
Advanced Program
Ring Program Backok
Enter Name Backok James Paul T
Entering Characters for Display Entries
= Space
Registering Creating Your Password
Setting Your Password
When you see the Password Program option
When you see the Password Register option
Enter Password
Changing Your Password
MODEH/T/P Program Password Program Backok
When you see the Password Change option
Recording Your Station Name Voice Title
Recording Your Station Greeting
Press TRANS/PGM
At the prompt
When you see the Ring Program option
Setting Ring Types
Station Name Program
ICM Ring CO Ring Backok
When you see the Mode H/T/P Program option
Setting the HTP Mode
Private Mode Select by Next Back Next OK
Using Pre-Selected Display Messages
User Custom MSG
When you see the pre-selected message you want to use
Setting a Pre-Selected Message
Wake UP Program
Back AT Branch Office Backok OUT of Office Return AT Time
To Cancel an Message
Once you have completed the setting
OUT of Office Return AT Time Backok
Enter Time Press OK KEY Back P.DVU OK
Creating a Custom Message
Programming Flex Buttons
Alarm Wake Up Program
Using Phone Features and Functions
Preselected MSG PGM Backok Enter Your Wakeup Time Hhmm
Back Erase Enter Your Wakeup Time
To Cancel an Alarm
Once you have completed the time alarm time setting
But... instead of setting a time
Back Erase
Automatic Called Number Redial
While on a call where no one answered
Record Flash Acnr
When you see the list you want to dial
Using the Received or Dialed Call List
When you see a number you want to dial
Call Log
When you see Lost Call option
Using the Lost Call List
Back Select Answer
Back Select Delcur
Back Select DEL ALL
Back Select Delall ALL CLI Delete
Save
Enter SPD BIN no 000 CLI MSG Used Pause Flash D-TONE
When you try to access an outside line that is busy
When you have a message from another station
Callback
Return a Call from Someone that Left a Message
Camp-On
When an extension is busy
Callbk
Step
Call to STA
Conference
Flash
Do Not Disturb DND
Forward Calls
When entering an Internal Destination STA/HUNT/VMIB
Overview of Forwarding Calls
Entering a Destination
Selecting a Forward Type
When Entering an OFF-NET Destination CO BTN/SPD-BIN
Unconditional Forward
Enter STA/HUNT/# Vmib
Busy Forward Enter STA/HUNT/# Vmib
= Unconditional Forward to OFF-NET Phone Number
No ANS Forward Enter STA/HUNT/# Vmib
BUSY/NO ANS Forward Enter STA/HUNT/# Vmib
= no ANS Forward to OFF-NET Phone Number
Cancel Forward Setting
= no ANS Forward to OFF-NET Line Button
No ANS Forward to OFF-NET Enter CO BTN/SPD-BIN
HotDesk
When you find the Hotdesk option
To Use HotDesk
To Log
When you see the Forward setting you want to use
When you see the Forward prompt
To Log Out
Monitor and/or Join a Conversation Barge-In
Leave a Message MSG
To Let a Busy Station Know You Called
To Monitor a Busy Extension
To Disable Mute
To Enable Mute
Mute
To Join the conversation
External Paging
Paging
Internal Zone Paging
All Call or System
Meet-Me
Sending a
Case of Nomad IP
Respond to a Meet-me
If a Meet-Me soft button appears on your display
From STA
System Park
Parking
To Park a Call
While on an active call
Park
If/when you hear a page for you for a parked call
How the Caller Sends a
When you find the number you want to dial
Using the Phonebook for Dialing
Phone Book/Dial by Name
PickUp
When a station within your group is ringing
Redial Last Number
To Pick Up a Call to Your Group
Speed Dialing
Using System and Station Speed Dial Numbers
Programming Station Speed Dial Numbers/Bins
When you find the Speed Program option
To Dial by Speed Name
Once you have pressed the Speed soft button as shown above
Enter SPD BIN NO000 Back
To Record the Current Conversation
Two-Way Recording optional
When you see an item/feature that you want to program
To Access and Navigate In User Programming
User Programming
From your idle station
To Accept a Voice Over Call
Voice Over
Listen to Messages
Voice Mail
Reply to a Message
Use Add, Rewind, or CallBack Options
Forward a Message
While listening to the current message
Checking Voice Mailbox from Outside the Office
When you hear the Auto Attendant greeting
To add your comment to the message
Mailbox Buttons
Using a Mailbox Button
Programming a Mailbox Button
To Check Messages
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Using the 8-Button Digital Phone
What’s on the 8-Button Digital Phone
Using the 8-Button Digital Phone
MSG LED
Phone Buttons and Features
Message Waiting and Call Back Indicator Lights
Using the Display
Fixed, Pre-programmed, & Flex Buttons
Making Calls
Making and Answering Calls
Answering Calls
Using the Speaker
Customizing Your Phone
Setting/Changing Your Station Password
Record Your Station Greeting
Flexible Button Programming
Call Wait Camp-On
Mailbox Buttons
After receiving station busy tone
Redial Last Number
PickUp
Extension
Group
Speed Dial Numbers
Using Speed Dial Numbers
Programming Station Speed Dial Numbers/Bins
User Programming
Voice Mail
Checking Your Voice Mailbox when You Are in the Office
Press Call Back
Recording a Message in another User’s Voice Mailbox
Using a Single Line Telephone SLT
External Calls via CO Outside Line Group Access
Making Calls Using CO Access
External Calls via CO Individual Access
Make an Internal Intercom Call
Place an External Call on Hold
Using Hold
Retrieve a Held Outside Call
Make a Screened Transfer
Programming Your Station Name
Message Waiting
Recording Voice Announcements
Date & Time Prompt
Extension Status Prompt
Extension Number Prompt
Recording Your Message
To Delete Your Message
To Delete Your Paging Message
Recording a Paging Message
Cancel a Pre-Selected Message
Setting Pre-selected Messages
Set a Message
Authorization Codes
Using Features and Functions
If an Authorization Codes is required for your phone
Account Codes
Call Waiting
When you hear the tone
After receiving an intercom busy tone
Cancel Do Not Disturb
Setting DND
When entering an Internal Destination
Forward
When Entering an OFF-NET Destination
= Unconditional Forward to OFF-NET Speed BIN
To Retrieve a Parked Call
Cancelling Call Forward
Extension
Off-hook Alarm
Group
To Pick Up an Incoming Call on a Specific Extension
545 = External Paging
Paging Options
Through 510 = Specific Internal Zone Paging
Queuing
When you hear a Meet-Me page directed to you
543 or 549 = All Call or System
To Respond to a Meet-Me
Returning Call to Host System
When you hear new dial tone from the other system
Shuttle Calls
Station Speed Dial Numbers
Station Speed Dial Numbers Using
Universal Night Answer
Programming Station Speed Dial Numbers
To Save the Current Voice Message and Hear the Next Message
Checking Voice Mail Messages
To Repeat the Current Voice Message
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User Programming Map
Using the Map
Appendix a User Programming Map
Map
Message Set Preselected Msg enter Msg number
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Button Digital Phones
Phone Features
IND-2
Index Phone Features
IND-3
Single Line Telephone SLT
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