Mailbox Buttons, Programming a Mailbox Button | DeWalt SBX IP 320

Using Phone Features and Functions

2-65

Chapter 2: Using the 24-Button Digital Phone

Mailbox Buttons

This feature allows you to assign Flex buttons (see page “Programming Flex Buttons” on page 2-30) as Voice Mail "buttons" to represent other voice mailboxes within your phone system. You can access your own station's voice mailbox to check a new or saved message or program mailbox buttons for other mailboxes. You can then use those buttons to check for messages or transfer a caller directly to a mailbox via the use of this button.

Programming a Mailbox Button

1.Press TRANS/PGM, then press the flex button you want to program.

2.Press TRANS/PGM again.

3.Enter 47, then enter the number of the mailbox to be associated with the selected Flex button.

4.Press HOLD/SAVE to save the setting.

Repeat the steps above for each mailbox button you want to program.

Using a Mailbox Button

When a new message is left for a mailbox, the mailbox button LED flashes at the rate of 1 flash per 1000 ms.

To Check Messages

When you see a flashing LED next to a mailbox button:

Press the mailbox button next to the flashing LED to access the mailbox.

To Transfer a Caller Directly to a Mailbox

While on a call:

Press the pre-programmed mailbox button to transfer the caller directly to that programmed mailbox.

SBX IP 320 Phone User Guide

Image 81

DeWalt SBX IP 320 manual Mailbox Buttons, Programming a Mailbox Button, Using a Mailbox Button, To Check Messages

Contents

Phone User Guide Limit of LIABILITY/DISCLAIMER of Warranty V I S I O N H I S T O R Y This page Intentionally Left Blank Contents Contents Using Phone Features and Functions Using the 8-Button Digital Phone Using Features and Functions Using a Single Line Telephone SLT Appendix a User Programming Map Index Phone Features This page Intentionally Left Blank Introduction How To Use This Guide SBX Phone FeaturesSpecific Phone Model Information and Features Your System Administrator Getting HelpVertical Technical Support Connecting Your Phone Connecting a Digital PhoneConnecting Your Single Line SLT Phone To Dial Feature This page Intentionally Left Blank Using the 24-Button Digital Phone Using the Basics Using the 24-Button Digital PhoneWhat’s on the 24-Button Digital Phone Feature Used to Phone Buttons and Features Pickup Conf Redial Using the Display Soft Buttons List of Soft ButtonsCallbk CAMP* OHO# MSG Camp -ON Flash DEL ALL Redial APR 01 Nav ButtonFWD Conf Redial ICM Flash Station Programming Menu Overview Messages Message Wait and Callback Indicator Lights Fixed, Pre-programmed, & Flex Buttons Making Calls Making and Answering CallsDial an Internal Call Dial an External Call Answering Calls Using the Speaker Adjust Speaker Volume Switch between Handset and SpeakerTo switch from Handset to Speaker Mode To Switch from Speaker Mode to Handset Set the Headset Mode Using the Headset vs. Speaker Mode Using the Headset Using a Headset with a 2.5 mm Headset Jack Ear/MicAdjusting the Volume on the Headset EAR/MIC Program Backok Using a Headset with a 2.5mm Jack Ear/Mic Using the Hold FeatureAdjusting the Volume on the Ear/Mic To Put a Call On Hold Transfer a Call from Your Station to another Station Transferring CallsTransfer a Call Directly to Voice Mail To Make a Screened Transfer Station Name Programming Customizing Your PhoneAdvanced Program Ring Program Backok Entering Characters for Display Entries Enter Name Backok James Paul T= Space Registering Creating Your Password Setting Your PasswordWhen you see the Password Program option When you see the Password Register option Enter Password Changing Your PasswordMODEH/T/P Program Password Program Backok When you see the Password Change option Recording Your Station Name Voice Title Recording Your Station GreetingPress TRANS/PGM At the prompt When you see the Ring Program option Setting Ring TypesStation Name Program ICM Ring CO Ring Backok When you see the Mode H/T/P Program option Setting the HTP Mode Using Pre-Selected Display Messages Private Mode Select by Next Back Next OKUser Custom MSG When you see the pre-selected message you want to use Setting a Pre-Selected MessageWake UP Program Back AT Branch Office Backok OUT of Office Return AT Time To Cancel an Message Once you have completed the settingOUT of Office Return AT Time Backok Enter Time Press OK KEY Back P.DVU OK Creating a Custom Message Programming Flex Buttons Alarm Wake Up Program Using Phone Features and FunctionsPreselected MSG PGM Backok Enter Your Wakeup Time Hhmm Back Erase Enter Your Wakeup Time To Cancel an Alarm Once you have completed the time alarm time settingBut... instead of setting a time Back Erase While on a call where no one answered Automatic Called Number RedialRecord Flash Acnr When you see the list you want to dial Using the Received or Dialed Call ListWhen you see a number you want to dial Call Log When you see Lost Call option Using the Lost Call ListBack Select Answer Back Select Delcur Back Select DEL ALL Back Select Delall ALL CLI DeleteSave Enter SPD BIN no 000 CLI MSG Used Pause Flash D-TONE When you try to access an outside line that is busy When you have a message from another stationCallback Return a Call from Someone that Left a Message Camp-On When an extension is busyCallbk Step Call to STA Conference Flash Do Not Disturb DND Forward Calls When entering an Internal Destination STA/HUNT/VMIBOverview of Forwarding Calls Entering a Destination Selecting a Forward Type When Entering an OFF-NET Destination CO BTN/SPD-BINUnconditional Forward Enter STA/HUNT/# Vmib Busy Forward Enter STA/HUNT/# Vmib = Unconditional Forward to OFF-NET Phone NumberNo ANS Forward Enter STA/HUNT/# Vmib BUSY/NO ANS Forward Enter STA/HUNT/# Vmib = no ANS Forward to OFF-NET Phone Number Cancel Forward Setting= no ANS Forward to OFF-NET Line Button No ANS Forward to OFF-NET Enter CO BTN/SPD-BIN HotDesk When you find the Hotdesk optionTo Use HotDesk To Log When you see the Forward prompt When you see the Forward setting you want to useTo Log Out Monitor and/or Join a Conversation Barge-In Leave a Message MSGTo Let a Busy Station Know You Called To Monitor a Busy Extension To Disable Mute To Enable MuteMute To Join the conversation External Paging PagingInternal Zone Paging All Call or System Meet-Me Sending a Case of Nomad IP Respond to a Meet-meIf a Meet-Me soft button appears on your display From STA System Park ParkingTo Park a Call While on an active call If/when you hear a page for you for a parked call ParkHow the Caller Sends a Using the Phonebook for Dialing When you find the number you want to dialPhone Book/Dial by Name PickUp When a station within your group is ringingRedial Last Number To Pick Up a Call to Your Group Speed Dialing Using System and Station Speed Dial Numbers Programming Station Speed Dial Numbers/Bins When you find the Speed Program optionTo Dial by Speed Name Once you have pressed the Speed soft button as shown above Enter SPD BIN NO000 Back To Record the Current Conversation Two-Way Recording optional When you see an item/feature that you want to program To Access and Navigate In User ProgrammingUser Programming From your idle station To Accept a Voice Over Call Voice Over Listen to Messages Voice Mail Reply to a Message Use Add, Rewind, or CallBack OptionsForward a Message While listening to the current message When you hear the Auto Attendant greeting Checking Voice Mailbox from Outside the OfficeTo add your comment to the message Mailbox Buttons Using a Mailbox ButtonProgramming a Mailbox Button To Check Messages This page Intentionally Left Blank Using the 8-Button Digital Phone What’s on the 8-Button Digital Phone Using the 8-Button Digital Phone MSG LED Phone Buttons and Features Message Waiting and Call Back Indicator Lights Using the Display Fixed, Pre-programmed, & Flex Buttons Making Calls Making and Answering Calls Answering Calls Using the Speaker Customizing Your Phone Setting/Changing Your Station Password Record Your Station Greeting Flexible Button Programming Call Wait Camp-OnMailbox Buttons After receiving station busy tone Redial Last Number PickUpExtension Group Using Speed Dial Numbers Speed Dial NumbersProgramming Station Speed Dial Numbers/Bins User Programming Voice Mail Checking Your Voice Mailbox when You Are in the OfficePress Call Back Recording a Message in another User’s Voice Mailbox Using a Single Line Telephone SLT External Calls via CO Outside Line Group Access Making Calls Using CO AccessExternal Calls via CO Individual Access Make an Internal Intercom Call Place an External Call on Hold Using HoldRetrieve a Held Outside Call Make a Screened Transfer Programming Your Station Name Message WaitingRecording Voice Announcements Date & Time Prompt Extension Status Prompt Extension Number PromptRecording Your Message To Delete Your Message To Delete Your Paging Message Recording a Paging Message Setting Pre-selected Messages Cancel a Pre-Selected MessageSet a Message Authorization Codes Using Features and FunctionsIf an Authorization Codes is required for your phone Account Codes When you hear the tone Call WaitingAfter receiving an intercom busy tone Cancel Do Not Disturb Setting DNDWhen entering an Internal Destination Forward When Entering an OFF-NET Destination = Unconditional Forward to OFF-NET Speed BIN To Retrieve a Parked Call Cancelling Call Forward Extension Off-hook AlarmGroup To Pick Up an Incoming Call on a Specific Extension Paging Options 545 = External PagingThrough 510 = Specific Internal Zone Paging Queuing When you hear a Meet-Me page directed to you543 or 549 = All Call or System To Respond to a Meet-Me When you hear new dial tone from the other system Returning Call to Host SystemShuttle Calls Station Speed Dial Numbers Station Speed Dial Numbers UsingUniversal Night Answer Programming Station Speed Dial Numbers Checking Voice Mail Messages To Save the Current Voice Message and Hear the Next MessageTo Repeat the Current Voice Message This page Intentionally Left Blank User Programming Map Using the Map Appendix a User Programming Map Map Message Set Preselected Msg enter Msg number This page Intentionally Left Blank Button Digital Phones Phone Features IND-2 Index Phone Features IND-3 Single Line Telephone SLT This page Intentionally Left Blank