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DeWalt
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SBX IP 320
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Connecting Your Phone
Alarm Wake Up Program
Adjust Speaker Volume
Setting Your Password
How to
To Enable Mute
Authorization
Password
Your System Administrator
Making Calls Using CO Access
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Contents
Phone User Guide
Limit of LIABILITY/DISCLAIMER of Warranty
V I S I O N H I S T O R Y
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Contents
Using Phone Features and Functions
Contents
Using the 8-Button Digital Phone
Using a Single Line Telephone SLT
Using Features and Functions
Index Phone Features
Appendix a User Programming Map
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Introduction
SBX Phone Features
How To Use This Guide
Specific Phone Model Information and Features
Getting Help
Your System Administrator
Vertical Technical Support
Connecting a Digital Phone
Connecting Your Phone
Connecting Your Single Line SLT Phone
Feature
To Dial
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Using the 24-Button Digital Phone
Using the 24-Button Digital Phone
Using the Basics
What’s on the 24-Button Digital Phone
Phone Buttons and Features
Feature Used to
Using the Display
Pickup Conf Redial
List of Soft Buttons
Soft Buttons
Callbk CAMP* OHO# MSG Camp -ON Flash
DEL ALL
Redial
FWD Conf Redial
Nav Button
APR 01
ICM Flash
Station Programming Menu Overview
Message Wait and Callback Indicator Lights
Messages
Fixed, Pre-programmed, & Flex Buttons
Dial an Internal Call
Making and Answering Calls
Making Calls
Dial an External Call
Using the Speaker
Answering Calls
To switch from Handset to Speaker Mode
Switch between Handset and Speaker
Adjust Speaker Volume
To Switch from Speaker Mode to Handset
Using the Headset vs. Speaker Mode
Set the Headset Mode
Adjusting the Volume on the Headset
Using a Headset with a 2.5 mm Headset Jack Ear/Mic
Using the Headset
EAR/MIC Program Backok
Adjusting the Volume on the Ear/Mic
Using the Hold Feature
Using a Headset with a 2.5mm Jack Ear/Mic
To Put a Call On Hold
Transfer a Call Directly to Voice Mail
Transferring Calls
Transfer a Call from Your Station to another Station
To Make a Screened Transfer
Advanced Program
Customizing Your Phone
Station Name Programming
Ring Program Backok
Enter Name Backok James Paul T
Entering Characters for Display Entries
= Space
When you see the Password Program option
Setting Your Password
Registering Creating Your Password
When you see the Password Register option
MODEH/T/P Program Password Program Backok
Changing Your Password
Enter Password
When you see the Password Change option
Press TRANS/PGM
Recording Your Station Greeting
Recording Your Station Name Voice Title
At the prompt
Station Name Program
Setting Ring Types
When you see the Ring Program option
ICM Ring CO Ring Backok
Setting the HTP Mode
When you see the Mode H/T/P Program option
Private Mode Select by Next Back Next OK
Using Pre-Selected Display Messages
User Custom MSG
Wake UP Program
Setting a Pre-Selected Message
When you see the pre-selected message you want to use
Back AT Branch Office Backok OUT of Office Return AT Time
OUT of Office Return AT Time Backok
Once you have completed the setting
To Cancel an Message
Enter Time Press OK KEY Back P.DVU OK
Creating a Custom Message
Programming Flex Buttons
Preselected MSG PGM Backok Enter Your Wakeup Time Hhmm
Using Phone Features and Functions
Alarm Wake Up Program
Back Erase Enter Your Wakeup Time
But... instead of setting a time
Once you have completed the time alarm time setting
To Cancel an Alarm
Back Erase
Automatic Called Number Redial
While on a call where no one answered
Record Flash Acnr
When you see a number you want to dial
Using the Received or Dialed Call List
When you see the list you want to dial
Call Log
Back Select Answer
Using the Lost Call List
When you see Lost Call option
Back Select Delcur
Save
Back Select Delall ALL CLI Delete
Back Select DEL ALL
Enter SPD BIN no 000 CLI MSG Used Pause Flash D-TONE
Callback
When you have a message from another station
When you try to access an outside line that is busy
Return a Call from Someone that Left a Message
Callbk
When an extension is busy
Camp-On
Step
Conference
Call to STA
Do Not Disturb DND
Flash
Overview of Forwarding Calls
When entering an Internal Destination STA/HUNT/VMIB
Forward Calls
Entering a Destination
Unconditional Forward
When Entering an OFF-NET Destination CO BTN/SPD-BIN
Selecting a Forward Type
Enter STA/HUNT/# Vmib
No ANS Forward Enter STA/HUNT/# Vmib
= Unconditional Forward to OFF-NET Phone Number
Busy Forward Enter STA/HUNT/# Vmib
BUSY/NO ANS Forward Enter STA/HUNT/# Vmib
= no ANS Forward to OFF-NET Line Button
Cancel Forward Setting
= no ANS Forward to OFF-NET Phone Number
No ANS Forward to OFF-NET Enter CO BTN/SPD-BIN
To Use HotDesk
When you find the Hotdesk option
HotDesk
To Log
When you see the Forward setting you want to use
When you see the Forward prompt
To Log Out
To Let a Busy Station Know You Called
Leave a Message MSG
Monitor and/or Join a Conversation Barge-In
To Monitor a Busy Extension
Mute
To Enable Mute
To Disable Mute
To Join the conversation
Internal Zone Paging
Paging
External Paging
All Call or System
Sending a
Meet-Me
If a Meet-Me soft button appears on your display
Respond to a Meet-me
Case of Nomad IP
From STA
To Park a Call
Parking
System Park
While on an active call
Park
If/when you hear a page for you for a parked call
How the Caller Sends a
When you find the number you want to dial
Using the Phonebook for Dialing
Phone Book/Dial by Name
Redial Last Number
When a station within your group is ringing
PickUp
To Pick Up a Call to Your Group
Using System and Station Speed Dial Numbers
Speed Dialing
To Dial by Speed Name
When you find the Speed Program option
Programming Station Speed Dial Numbers/Bins
Once you have pressed the Speed soft button as shown above
Enter SPD BIN NO000 Back
Two-Way Recording optional
To Record the Current Conversation
User Programming
To Access and Navigate In User Programming
When you see an item/feature that you want to program
From your idle station
Voice Over
To Accept a Voice Over Call
Voice Mail
Listen to Messages
Forward a Message
Use Add, Rewind, or CallBack Options
Reply to a Message
While listening to the current message
Checking Voice Mailbox from Outside the Office
When you hear the Auto Attendant greeting
To add your comment to the message
Programming a Mailbox Button
Using a Mailbox Button
Mailbox Buttons
To Check Messages
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Using the 8-Button Digital Phone
Using the 8-Button Digital Phone
What’s on the 8-Button Digital Phone
Phone Buttons and Features
MSG LED
Using the Display
Message Waiting and Call Back Indicator Lights
Fixed, Pre-programmed, & Flex Buttons
Making and Answering Calls
Making Calls
Using the Speaker
Answering Calls
Setting/Changing Your Station Password
Customizing Your Phone
Record Your Station Greeting
Mailbox Buttons
Call Wait Camp-On
Flexible Button Programming
After receiving station busy tone
Extension
PickUp
Redial Last Number
Group
Speed Dial Numbers
Using Speed Dial Numbers
Programming Station Speed Dial Numbers/Bins
User Programming
Press Call Back
Checking Your Voice Mailbox when You Are in the Office
Voice Mail
Recording a Message in another User’s Voice Mailbox
Using a Single Line Telephone SLT
External Calls via CO Individual Access
Making Calls Using CO Access
External Calls via CO Outside Line Group Access
Make an Internal Intercom Call
Retrieve a Held Outside Call
Using Hold
Place an External Call on Hold
Make a Screened Transfer
Recording Voice Announcements
Message Waiting
Programming Your Station Name
Date & Time Prompt
Recording Your Message
Extension Number Prompt
Extension Status Prompt
To Delete Your Message
Recording a Paging Message
To Delete Your Paging Message
Cancel a Pre-Selected Message
Setting Pre-selected Messages
Set a Message
If an Authorization Codes is required for your phone
Using Features and Functions
Authorization Codes
Account Codes
Call Waiting
When you hear the tone
After receiving an intercom busy tone
When entering an Internal Destination
Setting DND
Cancel Do Not Disturb
Forward
When Entering an OFF-NET Destination
= Unconditional Forward to OFF-NET Speed BIN
Cancelling Call Forward
To Retrieve a Parked Call
Group
Off-hook Alarm
Extension
To Pick Up an Incoming Call on a Specific Extension
545 = External Paging
Paging Options
Through 510 = Specific Internal Zone Paging
543 or 549 = All Call or System
When you hear a Meet-Me page directed to you
Queuing
To Respond to a Meet-Me
Returning Call to Host System
When you hear new dial tone from the other system
Shuttle Calls
Universal Night Answer
Station Speed Dial Numbers Using
Station Speed Dial Numbers
Programming Station Speed Dial Numbers
To Save the Current Voice Message and Hear the Next Message
Checking Voice Mail Messages
To Repeat the Current Voice Message
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Using the Map
User Programming Map
Map
Appendix a User Programming Map
Message Set Preselected Msg enter Msg number
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Phone Features
Button Digital Phones
Index Phone Features
IND-2
Single Line Telephone SLT
IND-3
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