Panasonic KX-FPC91 Fax – sending, Fax – receiving

	Operations
Fax – sending

Problem	Cause & Remedy

I cannot send documents.	● The telephone line cord is connected to the EXT jack on
	the unit. Connect to the LINE jack (p. 14).
	● The other party’s fax machine is busy or has run out of
	recording paper. Try again.
	● The other party’s machine is not a facsimile. Check with
	the other party.
	● The other party’s fax machine rings too many times. Send
	a fax manually – dial the number, confirm the fax tone,
	then press FAX START .

The other party complains that	● If your line has special telephone services such as call
letters on their received	waiting, the service may have been activated during fax
document are distorted or not	transmission. Connect the unit to a line that does not have
clear.	these services.
	● The extension telephone on the same line is off the hook.
	Hang up the extension telephone and try again.
	● Try copying the document. If the copied image is clear,
	there may be something wrong with the other party’s
	machine.

The other party complains that	● The glass or rollers are dirty. Clean them (p. 74).
dirty patterns or black lines
appear on their received
document.

I cannot make an international	● Use the overseas transmission mode of feature #23 (p. 56).
fax call.	● Add two pauses at the end of the telephone number
	(p. 27) or dial manually.

Fax – receiving

Problem		Cause & Remedy

I cannot receive documents.		● The telephone line cord is connected to the EXT jack on
		the unit. Connect to the LINE jack (p. 14).

I cannot receive documents		● The receive mode is set to the TEL mode. Set to the FAX
automatically.		ONLY or TEL/FAX mode (p. 42, 43).
		● The time taken to answer the call is too long. Decrease the
		number of rings of features #06 (p. 55), #30 (p. 57) and
		#78 (p. 59).

The display shows the		● The incoming call is not a fax. Change the receive mode
following message but faxes		to the TEL mode (p. 43).
are not received.

CONNECTING.....


		(continued)

For fax advantage assistance, call 1-800-435-7329.

65

Contents

Compact Plain Paper FAX with Cordless Phone Welcome to the world of Panasonic facsimiles Things you should keep record of For best performance Battery charge Operating distance and noise Important safety instructions CAUTION INSTALLATION WARNING OTHER INFORMATION Initial Preparation Telephone Fax Copy Programmable Features Help General Information Included accessories Accessory order information Via the Internet: Model No Item Specifications / Usage Help function Location Overview Removing the information leaflet Paper tray Recording paper Connections Setting the date and time Setting your logo Page Setting your facsimile telephone number Page Page Belt clip Headset (not included) Adjusting volumes Handset Ringer volume Handset volume Main unit With the handset With the main unit Voice calls-answering Paging the handset from the main unit (handset locator) Switching a call with the handset to the MONITOR Making a call using the handset as a remote control TONE button FLASH button Entering pauses Storing telephone numbers in the handset Making a voice call with the handset using stored numbers Storing a telephone number in the DIRECT button Dialing a stored number in the DIRECT button Storing names and telephone numbers in the JOG DIAL directory Page Editing/erasing a stored name and number Editing Erasing Making a voice call using the JOG DIAL directory Initiating voice contact Receiving a request for voice contact Manually Using the JOG DIAL directory Documents you can send Reports for confirmation One time broadcast transmission Programming the stations in the broadcast memory Adding/erasing a station in the broadcast memory Adding Sending to pre-programmedparties in the broadcast memory Use only as fax How you want the unit to receive calls Other options You need to subscribe to Distinctive Ring the calls yourself Activating the TEL mode Receiving a fax manually Receiving a fax with the handset Activating the FAX ONLY mode Setting up the fax machine and an answering machine How the fax machine and answering machine work Receiving a voice message and fax document in one call To use with an answering machine and computer TEL/FAX mode When an extension telephone is connected Extension telephone Pager call - when the unit receives a fax Printing collated (sorted) copies To enlarge a document To reduce a document General programming method Programming table How to set menu options Page (cont.) Programming table (cont.) Page Reports Display Page General Cordless handset Fax – sending Fax – receiving Fax – receiving (cont.) Receive mode Copying Using an answering machine Using an answering machine (cont.) Recording paper jam Sending document jams Sending document does not feed, or multi-feeds Replacing the handset battery Replacing the ink film Page Document feeder Thermal head Charge contacts Reference lists and reports List of FCC requirements and information PANASONIC Model No. KX-FPC91 Facsimile Products Limited Warranty Servicenter Directory 1-800-HELP-FAX (1-800-435-7329), Monday-Friday9am - 8pm EST Web Site: www.panasonic.com (for customers in the USA or Puerto Rico ONLY) Notes for product service and shipping the product Energy Star Technical data about this product Index Page Panasonic FAX ADVANTAGE PROGRAM ■1-yearlimited warranty 1 parts & labor ■Toll-freehelp line ■Free overnight replacement 3 and repair program