Operations
Fax – receiving (cont.)
Problem | Cause & Remedy |
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The recording image is faint. ● The other party sent a faint document. Ask them to send a clearer copy of the document.
●The thermal head is dirty. Clean it (p. 75).
The printing quality is poor. ● Some paper has instructions recommending which side to print on. Try turning the paper over. We recommend smooth paper such as Hammermill R Jet Print for clearer printing.
●Check the document of the other party.
A blank sheet is ejected.● If a blank sheet is ejected after the received document is printed out, the receiving reduction rate is not programmed correctly. Program the proper rate in feature #36 (p. 57).
●The other party placed the document in their fax machine the wrong way. Check with the other party.
Receive mode
Problem | Cause & Remedy |
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I cannot select the desired | ● If you want to set the FAX ONLY or TEL/FAX mode: |
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receive mode. | — Select the desired mode using feature #77 (p. 59), and |
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| — Press AUTO ANSWER to turn on the arrow (▼) on |
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| the right of the display. |
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| Display: |
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| ON |
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●If you want to set the TEL mode:
— | Press AUTO ANSWER to turn off the arrow (▼) on |
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| the right of the display. |
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| ON |
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The other party complains that ● The unit is not in AUTO ANSWER mode. Press |
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they cannot send a document. | AUTO ANSWER to turn on the arrow (▼) on the right of |
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the display. |
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| ▼ |
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| ON |
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66 | For fax advantage assistance, call |