Operating Instructions

5.4Troubleshooting

 

About Network Camera Setup

 

 

Problem

Cause and Remedy

 

 

When Setup

• Reconnect the AC adaptor if installation is not completed within

CD-ROM

20 minutes.

cannot find

• Do not connect Network Camera over a broadband router.

Network

Setup program cannot detect Network Camera.

Camera.

• If IP address is not assigned to the PC, setup program cannot

 

 

find Network Camera. Confirm that IP address is assigned to

 

the PC in the way shown on page 23. IP address of the PC can

 

be assigned on TCP/IP Properties window to access through

 

the steps in the TCP/IP Properties Table on page 24.

 

• Confirm that the Network Configuration from setup program is

 

enabled on Network window on page 54.

 

• When you set up Network Camera in [Type 3], connect

 

temporarily Network Camera in [Type 1], [Type 2] or [Type 4].

 

• Antivirus software on the PC may interfere with the setup

 

program. Disable the firewall of the antivirus software only

 

when setting up Network Camera.

 

 

When Setup

• Reconnect the AC adaptor if installation is not completed within

program fails to

20 minutes.

save the

• Network may have the trouble. Confirm the parameters and the

network

connections of Network Camera through page 18—page 31.

parameters.

 

 

 

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Panasonic KX-HCM230 operating instructions Troubleshooting, About Network Camera Setup, Problem Cause and Remedy