Panasonic KX-TA824 manual Leaving one’s desk

1.3 Telephone Features

Call		Operator/Manager
Direct to Common
Message Area		Common BV OGM
Outside party
		Common Voice Message
Direct to DISA		Personal BV OGM
		Personal Voice Message
Direct to extension
	• Intercept timer expires
	• Wrong number is dialed
DISA OGM

Using the DISA

AA service

Call

Extension

Leaving one’s desk

FWD to Personal

Message Area

FWD to Personal

Message Area

Others

Personal BV OGM

Personal Voice Message

Using the Direct Message feature

Extension

If an optional voice message card is installed in the PBX, a caller can leave a voice message in one of the voice message areas. There are 2 types of voice message area: personal message area and common message area.

A personal message area is where callers can leave messages directly for you. When an incoming call (a call direct to your extension, or a call using the Direct Inward System Access [DISA] Automated Attendant

[AA]service) is forwarded to your personal message area, the caller will hear a personal Built-in Voice Message (BV) outgoing message (OGM) and can leave a voice message. You can access your personal message area to play back or erase caller messages.

A common message area is where callers can leave messages for the company. When an outside (CO) line call is automatically directed to the common message area, or when a DISA call is redirected to the common message area via Intercept Routing, the caller will hear a common BV OGM and can leave a voice message. Only the operator or manager can access the common message area to play back or erase caller messages.

If there are new voice messages in your personal message area or the common message area (if accessible), you will hear dial tone 4 when going off-hook. Additionally, if your telephone has a MESSAGE button or Message/Ringer Lamp, the corresponding button or lamp turns on when a message has been left. You can also perform the following operations:

•You can record, play, or erase a personal BV OGM for your personal message area.

•The operator or manager can record, play, or erase a common BV OGM for the common message area. Refer to "2.1.3 Common BV Outgoing Messages".

•You can set incoming calls to be forwarded to your personal message area, when you cannot answer them.

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Operating Manual