4.1 Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

Remedy

 

 

 

 

 

 

 

I cannot make an outside (CO) line call

An outside (CO) line access number was not

 

using a One-touch Dialing button or

stored with the phone number.

 

 

Speed Dialing.

 

 

An outside (CO) line access number is required for

 

 

 

 

 

 

outside (CO) line calls. (

 

1.2.1 Making Calls, 3.1.3

 

 

Flexible Button Assignment)

 

 

 

 

 

 

 

 

During a conversation with an outside

The specified time limit has run out. (

1.3.27

 

party, the call was disconnected.

Call Transfer—To Outside (CO) Line, 1.3.32

 

 

 

Conference, Unattended)

 

 

 

 

 

 

Consult your dealer about extending the time limit,

 

 

 

 

 

 

if necessary.

 

 

 

 

 

 

 

 

The Redial feature does not function.

The stored number is more than 64 digits long, or

 

 

is an extension number. (

1.3.78 Redial, Last

 

 

Number, 1.3.79 Redial, Saved Number)

 

 

 

 

 

Redialing can only be used with outside (CO) line

 

 

 

 

 

 

numbers of 64 digits or less.

 

 

 

 

 

 

 

I cannot access computer services,

A tone signal is required and your outside (CO) line

 

telephone banking, etc.

is set to "Pulse". (

1.3.77 Pulse to Tone

 

 

Conversion)

 

 

 

 

 

 

 

Change the dialing mode.

 

 

 

 

 

 

 

 

 

 

 

 

Computer or fax machine

An indication tone may have interrupted

 

 

communication was interrupted.

communication. (

1.3.33 Data Line Security)

 

 

 

 

Set your line to not receive signaling tones.

 

 

 

 

 

 

 

 

 

I cannot send a call waiting tone to the

The other party has not set the Call Waiting

 

dialed extension.

feature.

 

 

 

 

 

(

 

1.3.8 Busy Station Signaling (BSS), 1.3.28 Call

 

 

Waiting)

 

 

 

The other party has set Data Line Security.

( 1.3.33 Data Line Security)

I forgot my extension password.

 

 

Ask your manager to assist you.

 

 

 

 

 

 

 

(

 

2.1.7 System Feature Assignment—Extension

 

 

Password Set [Manager only])

 

 

 

 

 

 

Music started playing through the

This is Background Music (BGM). (

1.3.6

telephone's speaker.

 

Background Music (BGM))

 

 

 

 

 

Turn off the music by entering "1" while on-hook.

 

 

 

 

 

 

 

 

Ask your manager or dealer to set your extension

 

 

 

 

 

 

not to play music when "1" is entered while on-hook.

 

 

 

 

 

 

I want to prevent a number that is stored

 

 

Conceal the number.

 

in memory from being displayed when

 

 

 

 

(

 

1.3.81 Secret Dialing)

 

making a call.

 

 

 

 

 

 

 

 

Operating Manual 169

Page 169
Image 169
Panasonic KX-TA824 Other party has set Data Line Security, Forgot my extension password, Memory from being displayed when