TG3651BX(e).book Page 31 Monday, May 31, 2010 8:51 AM

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

Cause/solution

The unit does not work.

L Make sure the batteries are installed correctly (page 11).

 

L Fully charge the batteries (page 11).

 

L Check the connections (page 10).

 

L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the

 

adaptor and try again.

 

L The handset is not registered to the base unit. Register it (page 33).

I cannot hear a dial tone.

L The base unit’s AC adaptor or telephone line cord is not connected.

 

Check the connections.

 

L Disconnect the base unit from the telephone line and connect the

 

line to a known working telephone. If the working telephone operates

 

properly, contact our service personnel to have the unit repaired. If

 

the working telephone does not operate properly, contact your

 

service provider/telephone company.

w is not displayed.

L The handset has lost communication with the base unit. Move closer

 

to the base unit, and try again.

 

L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the

 

adaptor and try again.

 

L The handset is not registered to the base unit. Register it (page 33).

The base unit beeps when I

L The handset is in use. Try again later.

press any button or lift the

L You cannot join the call when the handset is in speakerphone mode.

corded handset.

L You cannot make a conference call while you use the speakerphone.

 

L When privacy mode is on, you cannot join an existing outside call.

 

 

Battery recharge

 

 

 

Problem

Cause/solution

Recharge batteryis

L Battery charge is low. Fully charge the batteries (page 11).

displayed, 4flashes or

 

the handset beeps

 

intermittently.

 

I fully charged the batteries,

L Clean the battery ends (S, T) and the charge contacts with a dry

but

cloth, and charge again.

Recharge battery

L It is time to replace the batteries (page 11).

and/or 4is still

 

displayed or

 

– the operating time seems

 

to be shorter.

 

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Panasonic KX-TG3651BX Troubleshooting, General use Problem Cause/solution, Battery recharge Problem Cause/solution