Caller ID Problem Cause/solution | Panasonic KX-TG3651BX specification

TG3651BX(e).book Page 32 Monday, May 31, 2010 8:51 AM

Useful Information

Making/answering calls, intercom

Problem	Cause/solution
Noise is heard, sound cuts in	L You are using the handset or base unit in an area with high electrical
and out.	interference. Re-position the base unit and use the handset away
	from sources of interference.
	L Move closer to the base unit.
	L If you use a DSL/ADSL service, we recommend connecting a
	DSL/ADSL filter between the base unit and the telephone line jack.
	Contact your DSL/ADSL provider for details.
The handset and/or base	L The ringer volume is turned off. Adjust the ringer volume (page 15).
unit does not ring.	L Night mode is turned on. Turn it off (page 24).
I cannot make a call.	L The dialing mode may be set incorrectly. Change the setting (page
	12).
	L The handset is too far from the base unit. Move closer and try again.
I cannot make a voice	L The other unit is in use. Try again later.
announcement.

Caller ID

Problem	Cause/solution
Caller information is not	L You must subscribe to Caller ID service. Contact your service
displayed.	provider/telephone company for details.
	L If your unit is connected to any additional telephone equipment such
	as a Caller ID box or cordless telephone line jack, plug the unit
	directly into the wall jack.
	L If you use a DSL/ADSL service, we recommend connecting a
	DSL/ADSL filter between the base unit and the telephone line jack.
	Contact your DSL/ADSL provider for details.
	L Other telephone equipment may be interfering with this unit.
	Disconnect the other equipment and try again.
Caller information is	L Depending on your service provider/telephone company, the unit
displayed late.	may display the caller’s information at 2nd ring or later.
	L Move closer to the base unit.
Time on the unit has shifted.	L Incorrect time information from incoming Caller ID changes the time.
	Set the time adjustment to “Off” (page 22).
When you view the entry in	L The date and time may be set incorrectly or the power failure may be
the caller list, the date and	occurred. Set the date and time again (page 12).
time are displayed
incorrectly.

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Panasonic KX-TG3651BX Making/answering calls, intercom Problem Cause/solution, Caller ID Problem Cause/solution

Contents

Operating Instructions Table of Contents Accessory information Supplied accessoriesAdditional/replacement accessories Accessory item/Part number For your safety Important safety instructions BatteryFor best performance Base unit location/avoiding noise Specifications Other information Handset ControlsBase unit Using the navigator key DisplayBase unit display items Meaning Handset display items ExampleNo. Item Meaning Range status level During a power failure If you subscribe to a DSL/ADSL serviceConnections Charger Battery installation and replacement Battery charge Date and time Setting up the unit before useDialing mode TG3651BXe.book Page 13 Monday, May 31, 2010 851 AM Using the base unit = Using the handset YAdjusting the receiver or speaker volume Making a call using the redial list Pause for PBX/long distance service users Adjusting the base unit ringer volumeAnswering calls Changing the base unit ringer tone Useful features during a call For call waiting or Call Waiting Caller ID service usersHold Mute Temporary tone dialing for rotary/pulse service users Call share Handset phonebook Adding entriesGroups Finding and calling a phonebook entry Chain dial Editing entriesErasing entries Index card Canceling an one-touch dial assignmentOne-Touch Dial Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus Programming using the direct commands Feature Feature code Setting Special instructions for programmable settings For call waiting service usersStoring desired callers from the caller list Storing desired callers by entering phone number Night mode Using Caller ID service Caller ID featuresGroup ringer tone for handset phonebook Missed calls = Base unit / YHandset Erasing selected caller information Erasing all caller information Storing caller information into the phonebook Intercom Transferring calls, conference callsMaking an intercom call Answering an intercom call Handset locator Error messages Display message Cause/solution Battery recharge Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Caller ID Problem Cause/solution Deregistering a handset Liquid damage Problem Cause/solutionRegistering a handset to a base unit Index TG3651BXe.book Page 35 Monday, May 31, 2010 851 AM Copyright PNQX2099ZA CD0510DM0For your future reference