Panasonic KX-TG5230AL operating instructions Troubleshooting, Problem Cause & Remedy

TG5230AL.fm Page 68 Friday, June 11, 2004 5:31 PM

Troubleshooting

If the handset display shows error messages, see “If the Following Appear on Your Display...” (p. 65–67) for the Cause & Remedy.

Problem Cause & Remedy

“No link to base. Move closer to base and try again.” is displayed and an alarm tone sounds.

•The handset has lost communication with the base unit. Walk closer to the base unit, and try again.

•Confirm the base unit’s AC adaptor is plugged in.

•Raise the base unit antennas.

•The handset’s registration may have been cancelled. Re-register the handset (p. 64).

The handset and/or base unit does not work.

•Check the settings (p. 11–13).

•Fully charge the battery (p. 12).

•Clean the charge contacts and charge again (p. 13).

•Check battery installation (p. 12).

•Unplug the base unit’s AC adaptor to reset it. Plug in, and try again.

•The handset has not been registered to the base unit. Register the handset (p. 64, steps 5 and 6).

•Re-install the battery (p. 12) and fully charge it.

•KX-TG5230AL is not designed to be used with rotary (pulse dialling) services.

Static, sound cuts in/out, fades. Interference from other electrical units.

•Move the handset and base unit away from other electrical appliances (p. 6).

•Walk closer to the base unit.

•Raise the base unit antennas.

•Turn on the Clarity Booster feature (p. 24).

•Your unit is connected to a telephone line with ADSL service. We recommend connecting a noise filter (contact your ADSL service provider) to the telephone line between the base unit and the telephone line jack.

The base unit and/or handset does not ring.

•The ringer volume is turned off. Set to high, medium, or low (p. 16, 17).

•If more than one other user is using the handset and/or base unit, the handset/base unit may not ring. Users will hear incoming call tones (p. 54).

The handset display is blank. • If the handset display is blank, fully charge the battery (p. 12).

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