Panasonic KX-TG5230AL You need to subscribe to Caller ID, Recharge battery is

TG5230AL.fm Page 70 Friday, June 11, 2004 5:31 PM

Troubleshooting

Problem Cause & Remedy

The handset does not display the caller’s phone number.

•You need to subscribe to Caller ID.

•Other telephone equipment may be interfering with your phone. Disconnect it and try again.

•Other electrical appliances connected to the same outlet may be interfering with Caller ID.

•Telephone line noise may be affecting Caller ID.

•The caller requested not to send his/her Caller ID information (p. 27).

•If a call is being transferred to you, the Caller ID information will not be displayed.

•If a (separate) Caller ID box is connected between the base unit and the telephone wall jack, disconnect the Caller ID box or plug the unit directly into the wall jack.

•Some of PBX units may not support Caller ID. Please consult with your PBX supplier.

•The calling party does not subscribe to Caller ID services.

•Your unit is connected to a telephone line with ADSL service. We recommend connecting a noise filter (contact your ADSL service provider) to the telephone line between the base unit and the telephone line jack.

The handset and/or base unit does not announce the displayed caller’s name.

•The handset and/or base unit ringer volumes are turned off. Set to high, medium, or low (p. 16, 17).

•The Talking Caller ID feature is turned off. Turn it on (p. 29).

The handset and/or base unit does not announce the displayed caller’s name properly.

•Name pronunciation may vary.

•The handset and/or base unit will announce each letter of abbreviations, such as “Co.” and “Inc.”.

•Caller ID supports names of up to 15 letters. If the caller’s name has more than 15 letters, the name will not be announced correctly.

The handset display exits the	• Do not pause for over 60 seconds while
Caller List or phone book.	searching.
“Recharge battery” is	• Fully charge the battery (p. 12).
displayed, “3” flashes,
or the handset beeps
intermittently.

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