Problem Cause/solution
I cannot register a cellular
phone to the base unit.
RDepending on the compatibility of the cellular
phone, you may not be able to register it to the
base unit. Confirm that your cellular phone
supports the hands-free profile (HFP) specification.
RConfirm that the Bluetooth feature of your cellular
phone is turned on. You may need to turn this
feature on depending on your cellular phone.
RThe Bluetooth technology on your cellular phone
may not be functioning normally. Turn off and on
your cellular phone.
RIf your cellular phone is already connected to
another Bluetooth device such as a Bluetooth
headset, turn it off or disconnect it from your
cellular phone.
RSome cellular phones may require you to enter the
base unit PIN to register. Confirm that you entered
the correct PIN.
I cannot connect a cellular
phone to the base unit.
RConfirm that your cellular phone is turned on.
RConfirm that your cellular phone is within base unit
range (page 14).
RDepending on the state of the wireless
environment, such as the presence of any
electrical interference, there may be a delay even
if the auto connection feature is turned on. You
can connect to the base unit manually (page 18).
RThe cellular phone has not been registered to the
base unit. Register the cellular phone (page 16).
I cannot hear a dial tone. RMake sure the base unit’s AC adaptor is
connected properly (page 10).
RMake sure that the CELL 1 or CELL 2 indicator
lights green (page 14).
RMake sure the telephone line cord is connected
properly (page 10).
RDisconnect the base unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have the
unit repaired. If the working telephone does not
operate properly, contact your service provider/
telephone company.
The indicator on the
handset flashes slowly.
RNew messages have been recorded. Listen to the
new messages (page 49).
RNew voice mail messages have been recorded.
Listen to the new voice mail messages (page 53).
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Useful Information
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