Useful Information

Answering system

Problem

Cause/solution

The unit does not record

 

R The answering system is turned off. Turn it on

 

new messages.

(page 47).

 

 

R The answering system does not answer or record

 

 

calls from cellular lines.

 

 

R The message memory is full. Erase unnecessary

 

 

messages (page 48).

 

 

R The recording time is set to “Greeting only”.

 

 

Change the setting (page 52).

 

 

R If you subscribe to a voice mail service, messages

 

 

are recorded by your service provider/telephone

 

 

company, not your telephone. Change the unit’s

 

 

number of rings setting or contact your service

 

 

provider/telephone company (page 51).

 

 

R The answering system will not answer incoming

 

 

calls while:

 

 

– 2 or more handsets are on a cellular call or an

 

 

intercom call.

 

 

– a headset is in use.

 

 

Caller information is recorded in the caller list.

 

 

 

 

I cannot operate the

R Someone is using the unit. Wait for the other user

answering system.

to finish.

 

 

R A caller is leaving a message. Wait for the caller to

 

 

finish.

 

 

R The handset is too far from the base unit. Move

 

 

closer.

 

 

 

 

I cannot operate the

R The remote access code is not set. Set the remote

answering system remotely.

access code (page 50).

 

 

R You are entering the wrong remote access code. If

 

 

you have forgotten your remote access code,

 

 

enter the remote access code setting to check

 

 

your current code (page 50).

 

 

R Press each key firmly.

 

 

R The answering system is turned off. Turn it on

 

 

(page 51).

 

 

R You cannot operate the answering system when

 

 

calling a cellular phone registered to the base unit.

 

 

 

 

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Panasonic KX-TG7653AZ, KX-TG7652AZ operating instructions Answering system Problem Cause/solution