Panasonic KX-TVA50 installation manual Assign the Overflow Time parameter

4.2 KX-TDE, KX-TDA, and KX-TAW Series PBX Programming for DPT Integration

Example Settings (3)

Program the PBX to direct incoming trunk (CO line) calls to an Incoming Call Distribution (ICD) group, and to then direct those calls to the VPS when they are not answered.

1.Program the PBX so that incoming trunk (CO line) calls are directed to an ICD group (DIL feature).

a.Go to the CO & Incoming Call-DIL Table & Port Setting screen.

b.Assign the DIL Destination for each time mode and trunk (CO line) to a specific extension number (floating extension number of the ICD group).

c.Click Apply to save the changed data.

2.Program the PBX so that unanswered calls to the ICD group are redirected to the VPS (ICD Group Overflow feature).

a.Go to the Groups-Incoming Call Distribution Group-Group Settings screen.

b.Assign Time out & Manual Queue Redirection-Destination for the ICD group to a floating extension number (VPS Port).

c.Assign the Overflow Time parameter.

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Installation Manual Document Version 3.0 2010/06