Messages and Troubleshooting

Table 6-2. Troubleshooting (2 of 2)

Symptom

Possible Cause

Solutions

Not receiving data;

H DDS line rate/speed has

H Verify that your subscriber loop is

DSU is not

changed.

running at 56 or 64 CC kbps.

responding.

H Excessive BPVs causing

H Verify that the DSU is set to the

 

 

DSU to become stuck in

same rate as your subscriber

 

Autobaud mode.

loop. (The DSU's rate is

 

H Excessive Loop Loss

displayed on the Network

 

causing DSU to become

Interface Status screen.)

 

stuck in Autobaud mode.

H If getting Excessive BPVs, verify

 

 

 

 

that you do not have a bad cable.

 

 

If the cable is good, contact the

 

 

network provider.

 

 

H If getting excessive Loop Loss

 

 

(dB) indications, install a higher

 

 

 

 

quality cable. Refer to Table D-2,

 

 

Model 7510 DSU LADS

 

 

Connection Distances, in

 

 

Appendix D.

 

 

H If the DDS Line Rate (Kbps) field

 

 

shows Autobaud, the DSU may

 

 

be stuck in Autobaud mode.

 

 

Configure Line Rate (Kbps) for

 

 

56 or 64 kbps.

 

 

H Run Loopback tests. Refer to

 

 

Running Network Tests in

 

 

Chapter 5.

 

 

 

Power-Up Self-Test

The DSU has detected an

H Reset the DSU and try again.

fails. Only Alarm

internal hardware failure.

H Contact your service

LED is on after

 

 

representative.

power-up.

 

 

 

 

 

 

Resetting the DSU

The DSU can be reset locally or remotely.

To reset the DSU, follow this menu selection sequence:

Main Menu Control Reset Device

The DSU reinitializes itself, performing a Device Self-Test. Refer to Table 4-3,

Self-Test Results Messages.

Displaying DSU Identity Information

To display the DSU's system name, location, contact, serial number, model number, and software and hardware revision numbers, follow this menu selection sequence:

Main Menu Status Identity

6-4

November 1997

7510-A2-GB20-10

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Image 46
Paradyne 7510 DSU manual Resetting the DSU, Displaying DSU Identity Information, Main Menu → Control → Reset Device