Messages and Troubleshooting

Troubleshooting

This DSU is designed to provide you with many years of trouble-free service. If a problem occurs, however, refer to Table 6-2 for possible solutions.

Table 6-2. Troubleshooting (1 of 2)

Symptom

Possible Cause

Solutions

 

 

 

Alarm LED is on.

One of several alarm

Refer to Table 4-2,Health and

 

conditions exists. Health

Status Messages, for

 

and Status displays the

recommended action.

 

alarm condition.

 

 

 

 

Cannot access the

The terminal is not set up

H Check the cable and

DSU via the ATI.

for the correct rate or data

connections.

 

format, or the DSU is

H Set up your terminal or PC

 

configured so it prevents

 

emulation as shown in

 

access.

 

Connecting to the Terminal Port

 

 

 

 

in Chapter 2.

 

 

H Power the DSU on and off and

 

 

try again.

 

 

 

Device Fail appears

The DSU detects an

H Power the DSU off and on and

on the System and

internal hardware failure.

try again.

Test Status screen

 

H Contact your service

under Self-Test

 

 

representative.

results.

 

 

 

 

 

 

An LED is not lit.

LED is burned out.

Run the Lamp test. If the LED in

 

 

question does not flash with the

 

 

other LEDs, then contact your

 

 

service representative.

 

 

 

No power, or the

The power cord is not

Check that the power cord is

LEDs are not lit.

securely plugged into the

securely attached at both ends.

 

wall receptacle and into the

 

 

rear panel connection.

 

 

 

 

 

The wall receptacle has no

H Check the wall receptacle power

 

power.

by plugging in some equipment

 

 

that is known to be working.

 

 

H Check the circuit breaker.

 

 

H Verify that your site is not on an

 

 

energy management program.

 

 

 

Power supply has failed.

Replace power supply.

7510-A2-GB20-10

November 1997

6-3

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Paradyne 7510 DSU manual Troubleshooting 1 Symptom Possible Cause Solutions