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Patton electronic 4900 user manual Contacting Patton for assistance, Chapter contents

Models: 4900

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Chapter 6 Contacting Patton for assistance
Chapter contents
Introduction	49
Contact information	49
Warranty Service and Returned Merchandise Authorizations (RMAs)	49
Warranty coverage	49
Out-of-warranty service	50
Returns for credit	50
Return for credit policy	50
RMA numbers	50
Shipping instructions	50

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Patton electronic 4900 user manual Contacting Patton for assistance, Chapter contents

Contents

SmartNode IpChannel BankUser Manual Sales Office +1 3017622 Rickenbacker Drive Gaithersburg, MD 20879 USA Tel +1 301 Summary Table of Contents Table of Contents Summary Table of ContentsTable of Contents Hardware installationTable of Contents 4 Getting started with the SmartNode 4900 Series5 LEDs status and monitoring 6 Contacting Patton for assistanceSpecifications Factory ConfigurationPort pin-outs E End user license agreementTable of Contents WarrantyInstallation checklist AccessoriesList of Figures List of Tables About this guide AudienceStructure Precautions impaired functioningNote A note presents additional information or interesting sidelights Strictly follow the warning instructions to avoid personal injurySafety when working with electricity The Model SN4900 can only be configured with two AC powerprotected by a circuit breaker has earth groundPreventing Electrostatic Discharge Damage General observationsClean the case with a soft slightly moist anti-static cloth Protect the unit from moisture, vapors, and corrosive liquidsTypographical conventions used in this document General conventionsGaramond blue type Chapter contents ChapterGeneral information SmartNode 4900 Series overview SmartNode 4900 Series detailed description SN4912/JSx/RUI 12 FXS ports SN4916/JSx/RUI 16 FXS portsSN4924/JSx/RUI 24 FXS ports SN4932/JSx/RUI 32 FXS ports SN4912/JO/RUI 12 FXO ports SN4916/JO/RUI 16 FXO portsSmartNode 4900 Series front panel LED ConditionDescription SmartNode 4900 Series rear panels 1 General informationModel SN4932 Expansion portReset button behavior ExpansionChapter 2 Applications overview Chapter contentsMultiservice carrier access over leased lines IntroductionSmartNode 4900 Series applications Enterprise FXS concentration and extension over IP and T1/E1 Bulk analog line extensionsFigure 6. Bulk analog line extensions application Hardware installation Chapter contentsChapter Planning the installation Create a network diagram see section “Network information” on pageVerify power source reliability see section “Power source” on page IntroductionInstallation checklist appendix F, “Installation checklist” on pageSite log Network diagram Configuration toolsAC Power Mains Network informationInstalling the IpChannel Bank IpChannel Bank chassis installationLocation and mounting requirements Unpacking the Model SN4900 series IpChannel BankConnecting cables Connecting the FXS portsConnecting the FXO ports Connecting the Ethernet ports Figure 9. Cross-over RJ-45-to-RJ-45 Ethernet cable diagramConnecting the EIA-561 RS-232 configuration port DCE configured Connecting the serial portV.35 Interface DB-25 X.21 interface DB-15Connecting power Grounding the Model SN4900-AC and DC unitsInstalling the power cables-AC units Installing the power cables-DC units 3. Repeat steps 1 and 2 to install the remaining power cable3. Insert the stripped end of the positive lead into the +DC input of the terminal block. Tighten the screw until the power lead is firmly fastened. Repeat the procedure for the negative lead, using the -DC input of the terminal block. Make sure that all strands of the wire are captured and that there are no exposed wires Chapter 4 Getting started with the SmartNode 4900 SeriesChapter contents Figure 14. Connecting the SmartNode to your laptop PC Figure 15. Connecting the SmartNode to the networkIntroduction 4 Getting started with the SmartNode 4900 Series1. Configure IP address Factory-default IP settingsConnect to the RS-232 console port Terminal emulation program settings Asynchronous 9600 bps No paritye.g. HyperTerm 8 bit 1 stop bit No flow controlLogin Changing the WAN IP address2. Connecting the SmartNode to the network 3. Loading the configuration optionalBootloader Start BootloaderStart-up with factory configuration Load a new application image SmartWare via TFTPCommand RedBoot fis loadDownload it after starting up SmartWare with the following command Additional information Load a new application image SmartWare via the serial linkChapter 5 LEDs status and monitoring Chapter contentsStatus LEDs 5 LEDs status and monitoringChapter 6 Contacting Patton for assistance Chapter contentsWarranty Service and Returned Merchandise Authorizations RMAs Warranty coverageContact information Patton support headquarters in the USAOut-of-warranty service Returns for creditReturn for credit policy RMA numbersAppendix A Compliance information Chapter contentsSafety compliance ComplianceRadio and TV interference FCC Part CE Declaration of ConformityWatchfield Swindon, Wilts SN6 8TD, UK A Compliance informationAuthorized European Representative FCC Part 68 ACTA Statement FXO ports Industry Canada Notice FXO PortsFCC Part 68 ACTA Statement FXO ports Appendix B Specifications Chapter contentsVoice connectivity - FXS Voice connectivity - FXOEthernet interface Console portVoice processing signaling dependent FXS portsFXO ports PPP and Frame-Relay supportVoice signaling IP servicesVoice routing-session router Dimensions Weight and power dissipationTemperature ManagementPower supply Identification of the SmartNode devices via SNMPUniversal AC version DC versionAppendix C Port pin-outs Chapter contentsEthernet 10Base-T and 100Base-T port IntroductionConsole port Figure 19. EIA-561 RJ-45 8-pin portSync Serial port Sync Serial portFXS and FXO ports BlueBlue YellowGreen YellowBlack BlackBlack BlackPair Appendix D Factory Configuration Chapter contentsD Factory Configuration IntroductionIntroduction Appendix E End user license agreement Chapter contentsWarranty End User License Agreement5. Warranty End User License Agreement1. Definitions 2. Title6. Termination 7. Other licensesAppendix F Installation checklist Chapter contentsF Installation checklist IntroductionAppendix G Accessories Chapter contentsIntroduction DescriptionPart Number