Pelco Table F. Troubleshooting the IP110 Series 2, IR cut filter is functioning, Discovered

Table F. Troubleshooting the IP110 Series (2 of 3)

Problem	Possible Cause	Suggested Remedy
Image too light	Installation error	•	Check DIP switch settings.
		• Use a service connector to check camera operation.
			Connect one end of the service connector to the
			service connector input inside the back box. Then
			connect the other end of the service connector to a
			monitor.
		•	Replace camera module with new camera.
Image only	Color level setting	•	Check DIP switch settings.
displayed in		•	Use a service connector to check camera operation.
black and white			Connect one end of the service connector to the
			service connector input inside the back box. Then
			connect the other end of the service connector to a
			monitor.
		•	Replace camera module with new camera.
	IR cut filter setting	•	Check DIP switch settings.
		• Use a service connector to check camera operation.
			Connect one end of the service connector to the
			service connector input inside the back box. Then
			connect the other end of the service connector to a
			monitor.
		• Add direct light to camera. Wait 30 seconds to see if
			IR cut filter is functioning.
		•	Replace camera module with new camera.
Flickering in	Flickerless setting	•	Check DIP switch settings.
image		•	Check power supply specifications.
		•	Replace camera module with new camera.
Camera not	No camera power	Verify the camera is powered correctly with PoE or with
discovered		24 VAC. Confirm power consumption with Web
		interface of PoE-capable switch or through blinking
		green LED during camera power up.
	Network conflict	•	Verify the camera is physically connected to the
			same network as the PC running the Device Utility.
		• The utility will not work on a network that blocks
			multicast traffic.
		• Confirm that the green LED flashes when power is
			applied to the camera, indicating network
			connectivity.

36 C3432M-G (4/09)