Troubleshooting

Below is a list of symptoms you may encounter with your TV. Before you call for service, make these simple checks.

Symptom

Possible solutions

 

 

 

 

 

 

 

No display on

Check whether power cord is properly connected to the mains

screen

 

socket and to your TV. If there is still no power, disconnect the

 

 

plug. Wait for 60 seconds and re-insert the plug. Switch the TV

 

 

on again.

 

 

 

 

 

 

Press the

 

 

 

key on the remote control.

 

 

 

 

 

 

Poor reception

Check the aerial connection to the TV and to the wall aerial

(snowy noise)

 

socket.

 

 

 

 

 

 

• Try manually adjusting your picture (see page 24).

 

• Have you chosen the right TV system? (see to page 24).

 

 

 

 

 

 

No picture

Verify the supplied cables are connected properly (The aerial

 

 

cable to the TV, the other aerial to your recorder, the power

 

 

cables,....).

 

 

 

 

 

 

• Verify you have selected the correct source.

 

• Verify whether the child lock has been switched off.

 

 

 

 

 

 

No sound on

Check whether the correct TV system is selected (see page 24).

certain channels

 

 

 

 

 

 

 

 

 

 

 

 

 

No sound

Verify that the volume is not at the minimum.

 

Check that the mute (

) mode is not on. If mute mode is on,

 

 

press the

 

 

 

key to deactivate mute mode.

 

• Verify the connections between the peripheral equipment and

 

 

the TV.

 

 

 

 

 

 

 

 

 

 

 

Sound interference

Try switching off any electrical appliances to prevent

 

 

interference, for example, hairdryer, vacuum cleaner.

 

 

 

 

 

 

 

Unable to

Press the

 

 

 

key to exit menu from screen

 

 

 

 

understand the

Press the

 

 

 

key again to display menu.

 

 

 

selected language

 

 

 

on screen to

Press the

 

 

 

key to select the second item on the menu. Press

operate set in

 

the key to enter into the next menu level.

digital mode

Press the

 

key again. Press the key to select the fifth menu

 

 

 

 

item.

 

 

 

 

 

 

Press the

 

key to enter into the next menu level.

 

• Press the Î or ï key to select correct language.

 

• Press the u key to confirm your selection.

 

Press the

 

 

 

key to exit menu.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TV not responding

Move closer to the sensor at the front of the TV.

to remote control

• Check the placement of the batteries.

 

 

Change the batteries.

 

 

 

 

 

 

 

 

 

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Philips 3139 user manual Troubleshooting