Troubleshooting (cont.)

Symptom

Possible solutions

 

 

 

No digital channels

• Contact your dealer about the Digital Video Broadcasting

 

 

Terrestrial signal availability in your country.

 

 

 

One or a few tiny

• This symptom is not a problem. The liquid crystal panel is built

spots on the screen

 

with very high precision technology giving you the fine picture

that do not change

 

details. Occasionally, a few non-active pixels may appear on the

colour along with

 

screen as a fixed point of red, blue, green or black.

the video picture

 

Note: this does not affect the performance of the set.

 

 

Intermittent or

• Noise is displayed when the connected equipment such as DVD

flickering picture in

 

player or set-top box fails. Check the user manual of the digital

HD mode

 

equipment you are connecting.

 

 

• Use a standard-compliant HDMI - DVI/HDMI - HDMI cable.

 

 

 

 

 

No sound or

Press the

key on the remote control.

 

picture but front

 

 

 

 

panel red light is

 

 

 

 

on

 

 

 

 

 

 

 

PC modes do not

• Check whether the connections are correct.

 

work

• Check whether the source is correctly selected. Press the

 

 

 

button to enter the Source list and select the correct source.

 

• Check whether you have configured the computer to a

 

 

compatible display resolution.

 

 

• Check the graphic card setting of PC.

 

 

 

S-Video colour

• Check whether the SVHS cable is properly connected.

becomes faint

• Press the P + key on the remote control to change channel and

 

 

 

then press the P - key to change back again.

 

 

 

 

Black bar on top

• Change the PC refresh rate to 60 Hz.

 

and bottom of

 

 

 

 

screen in PC mode

 

 

 

 

 

 

 

 

AC3 not available

AC3 is not supported for this set. Press the

key on the

 

 

remote control to select an alternative audio.

 

 

 

TV aerial cannot

• Some TV aerials need to be powered by the set. This set does

be powered by set

 

not support this feature.

 

 

 

Changing from one

• Pay TV channels are encoded by the cable provider and take a

channel to another

 

longer time to decode. This is normal behaviour and no action is

channel takes a

 

required.

 

 

long time

 

 

 

 

 

 

Cannot access

• Check whether the TV is in analogue mode. If it is, press the

digital menu

 

key to switch to digital mode.

 

 

 

 

 

 

44

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Philips 3139 user manual Spots on the screen, That do not change, Check whether you have configured the computer to a