Philips PFL43X7H/12, PFL43X7K/12, PFL43X7T/12 user manual Connection issues, Network issues

There is a picture but the sound quality is poor:

Make sure that the sound settings are correctly set.

There is a picture but sound comes from one speaker only:

Make sure that sound balance is set to the centre.

Connection issues

There are problems with HDMI devices:

∙Note that HDCP (High-bandwidth Digital Content Protection) support can delay the time taken for a TV to display content from an HDMI device.

∙If the TV does not recognise the HDMI device and no picture is displayed, switch the source from one device to another and back again.

∙If there are intermittent sound disruptions, make sure that output settings from the HDMI device are correct.

∙If you use an HDMI-to-DVI adapter or HDMI-to-DVI cable, make sure that an additional audio cable is connected to AUDIO IN - Y/Pb/Pr or AUDIO IN - DVI/VGA (mini-jack only).

You cannot use EasyLink features:

Make sure that your HDMI devices are HDMI-CEC compatible. EasyLink features only work with devices that are HDMI-CEC compatible.

If an HDMI-CEC compliant audio device is connected to the TV and the TV does not display any mute or volume icon when the volume is muted, increased or decreased:

When a HDMI-CEC audio device is connected this behaviour is normal.

USB device content is not displayed:

∙Make sure that the USB storage device is set to Mass Storage Class compliant, as described in the storage device's documentation.

∙Make sure that the USB storage device is compatible with the TV.

∙Make sure that the audio and picture file formats are supported by the TV.

storage device do not play or display	English
Audio and picture files on your USB
smoothly:

The transfer performance of the USB storage device may limit the data transfer rate to the TV which causes poor playback.

Network issues

You want to establish a wireless connection between your TV and home network:

Refer to Connect your TV > Network and the Internet > Wi-Fi ready (Page 54) for

instructions on how to connect your TV wirelessly to your home network.

Smart TV does not work:

Check that the router is properly connected to the TV and that your router has open access to the Internet. If your router has a firewall or security settings, make sure that it allows Smart TV data to pass through - check your router documentation for details.

Open Internet access via Smart TV is slow:

∙Try to improve the signal quality between the router and TV if you are accessing the Internet with a wireless connection. See the router's documentation for details.

∙Always use a fast broadband connection wherever possible.

∙Update your TV with the latest software to ensure that browsing speed is optimal.

Your Network is slow:

If you are accessing your PC with a wireless connection, see the router's documentation to improve the signal quality between the router and TV.

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