Troubleshooting

Problems & Possible Solutions

Power

 

Problem

 

Possible Cause - Solution

 

 

 

 

You turned on the power

Battery missing / incorrectly installed. Check the battery bay, make sure the battery is

 

but it doesn’t work.

present and seated properly (the design of the battery only allows it to go in one way).

 

 

 

 

 

Make sure there’s nothing interfering with the battery contacts.

 

 

 

 

The Battery LED power

Low Battery. Plug in the AC power source. If the computer doesn’t start up immediately,

 

indicator

, is blinking

turn it off then on again.

 

orange.

 

 

 

 

 

 

 

 

 

 

You

are

losing

battery

The system is using too much power. If your OS has a Power Options scheme (see

 

power too quickly.

 

“Power Schemes” on page 3 - 16) check its settings. You may also be using a PC Card

8

 

 

 

 

device that is drawing a lot of power.

 

 

 

Actual battery operating

The battery has not been fully discharged before being recharged. Make sure the battery

 

time

is

shorter

than

is fully discharged and recharge it completely before reusing (see “Battery Information”

 

expected.

 

 

on page 3 - 21).

 

 

 

 

 

Power Options have been disabled. Go to the Control Panel in Windows and re-enable

 

 

 

 

 

the options.

 

 

 

 

 

A peripheral device or PC Card is consuming a lot of power. Turn off the unused device to

 

 

 

 

 

save power.

 

 

 

 

 

 

 

Problems & Possible Solutions 8 - 7

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Phoenix Gold pmn manual Problems & Possible Solutions, Power, Problem Possible Cause Solution