Appendix

14

Troubleshooting

Problem

Possible Solution

• No power.

• Make sure the Plasma Display and the Media Receiver are connected correctly. (See page 18.)

 

• Is the power cord disconnected? (See page 23.)

 

• Has the main power been turned on? (See page 24.)

 

• Check if you pressed TV on the remote control unit. (See page 24.)

 

If the indicator on the system lights up red, press TV .

 

 

• Green and red rectangles appear on

• Check if the system cable has been disconnected or almost disconnected? (See page 18.)

the screen alternately.

 

 

 

• The system cannot be operated.

• External influences such as lightning, static electricity, etc., may cause improper operation.

 

In this case, operate the system after first turning the power of the Plasma Display and the Media

 

Receiver, or unplugging the power cord and re-plugging it in after 1or 2 minutes.

 

 

• Remote control unit does not

• Is the Mode switch set correctly? Slide it to the TV setting position. (See page 14.)

operate.

• Are batteries inserted with polarity (+, –) aligned? (See page 20.)

 

• Are batteries worn out? (Replace with new batteries.) (See page 20.)

 

• Operate the remote control unit while pointing it toward the remote control sensor on the Plasma

 

Display. (See page 20.)

 

• Are you using it under strong or fluorescent lighting?

 

• Is a fluorescent light illuminated near the remote control sensor?

 

 

• No image and audio is presented.

• Check if the input source for video or PC has been unintentionally selected although you want to

 

watch a TV channel. (See page 25.)

 

• Check if you have activated the Parental Control function. (See page 33.)

 

Enter a password to temporarily cancel the Parental Control function. (See page 37.)

 

 

• No picture.

• Is connection to other components correct? (See pages 50 to 58.)

 

• Is a non-compatible PC signal being input? (See page 58.)

 

• Is picture adjustment correct? (See page 41.)

 

 

• Audio is output but no image is

• Check if you have selected “Picture Off” for Energy Save. With this option selected, the screen is

presented.

deactivated; only audio is output. To restore the screen display, press any button other than

 

VOL +/– and MUTING. (See page 44.)

 

 

• Images are presented but no audio

• Check if you have selected the minimum volume. (See page 26.)

is output.

• Check if you have muted sound. (See page 26.)

 

• When using a video or PC input source, check that the audio terminal is also in connection.

 

(See pages 50 to 54 and 58.)

 

 

• Sound is reversed between the right

• Check if the speaker cable connections have been reversed between the right and left or if the

and left.

speaker cable from either speaker has been disconnected. (See pages 12 and 18.)

• Sound is output from only a single

• Has the balance been correctly adjusted? (See page 43.)

speaker.

 

 

 

• Picture is cut off.

• Is the image position correct? (See page 45.)

 

• Has the correct screen size been selected? (See page 46.)

 

 

• Strange color, light color, dark or

• Adjust the picture tone. (See page 41.)

color misalignment.

• Is the room too bright? The picture may look dark in a room that is too bright.

 

 

• Power is suddenly turned off.

• Is the sleep timer set? (See page 40.)

 

• Check the power control setting. (See page 44.)

 

• The system’s internal temperature has increased. Remove any objects blocking vent or clean.

 

(See pages 15 and 16.)

 

 

• Panel sounds / noises

• Panel generated sounds, examples: Fan motor noise, Electrical Circuit Humming / Glass Panel buzzing

 

are normal operation of a phosphor-based matrix display.

 

 

English

Code Message

SD04 Powering off. Internal temperature too high. Check temperature around PDP.

Check

Check if the ambient temperature of the Plasma Display is high.

SD05

Powering off. Internal protection circuits activated,

Check the speaker cable connections between the Plasma Display

 

Is there a short in speaker cable?

and the speakers.

 

 

 

SD11

Powering off. Internal temperature too high.

Check if the ambient temperature of the Media Receiver is high.

 

Check temperature around media receiver.

 

 

 

 

69

En

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Pioneer PRO-1120HD, PRO-920HD manual Appendix, Troubleshooting, Problem Possible Solution, Code Message, Check