Polycom 3725-24004-001/A manual Set the Input Signal to Composite

				Maintenance and Troubleshooting
Symptom	Problem	Corrective Action
The system does not	Camera inputs and outputs	Refer to the Setting up the Polycom PowerCam Presenter
respond to the	are not connected correctly.	document, which you received with your system, for
remote control (cont.)		information on how to connect the camera correctly. This
		document is also available at
		www.polycom.com/videodocumentation.
No video or blue	Camera inputs and outputs	Refer to the Setting up the Polycom PowerCam Presenter
video screen from the	are not connected correctly.	document, which you received with your system, for
camera.		information on how to connect the camera correctly. This
		document is also available at
		www.polycom.com/videodocumentation.
	You connected the	Do the following:
	controller to the camera’s	1.	Press	Menu on the remote control.
	composite video output, but
		2.	Select Camera Settings from the PowerCam
	the camera’s input signal is
			Presenter screen.
	set to S-Video.

3.Set the Input Signal to Composite.

You connected the	Do the following:
controller to the camera’s	1.	Press	Menu on the remote control.
S-video output, but the
	2.	Select Camera Settings from the PowerCam
camera’s input signal is set
		Presenter screen.
to Composite.

3.Set the Input Signal to S-Video.

No video from the	The controller and display	Do the following:
controller.	are not connected correctly.	1. Connect the display to connector	on the
		controller.

2.Press Menu on the remote control.

—If you do see video on the display, follow the steps listed in the “No video or blue video screen from the camera” symptom above.

—If you do not see video on the display, make sure the video cable is connected properly and that the display has the corresponding input selected.

Poor audio from a	You are wearing a lapel or	Separate the lapel or lavaliere microphone and the locator
lapel or lavaliere	lavaliere microphone, and	on your body until the audio sounds normal. Typically, the
microphone	the locator is interfering with	sound will be clear within 4 inches (10 cm) of separation,
	the sound from the	but this varies depending on the microphone.
	microphone.
Video and audio are	The cables are not	Refer to the Setting up the Polycom PowerCam Presenter
not synchronized	connected incorrectly.	document, which you received with your system, for
		information on how to connect the cables correctly. This
		document is also available at
		www.polycom.com/videodocumentation.

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