User’s Guide for the Polycom PowerCam Presenter
Camera Movement Issues
Symptom | Problem | Corrective Action |
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The camera moves | You connected or powered | Do the following: |
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slowly | on the camera after the | 1. | Power off the controller and the camera. |
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| controller was already |
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| 2. | Power on the camera. |
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| powered on. |
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| 3. | Power on the controller. |
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| This is normal system | At times, the camera may pan, tilt, or zoom somewhat | ||||||
| behavior. | slowly. |
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| Do the following to rule out any problems: |
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| 1. | Restart the controller. |
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| 2. | Check the “Automatic camera tracking does not | |||||
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| properly follow you” symptom on page | |||||
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| make sure that none of the problems listed there are | |||||
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| contributing to the slow camera movement. |
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| If none of these problems pertain to your situation, then | ||||||
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| the camera is behaving normally. |
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The camera is not | The camera calibration and | Do the following: |
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accurately framing | framing need adjustment. | 1. | Calibrate the camera as described in Calibrating for | |||||
you |
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| Pointing Accuracy on page |
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| 2. | Make sure that automatic camera tracking is enabled | |||||
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| as described in Enabling and Disabling Automatic | |||||
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| Camera Tracking on page |
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| 3. | Stand 20 feet (6 meters) to 30 feet (9 meters) from | |||||
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| the camera. (If your room in smaller, you may have to | |||||
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| stand closer.) |
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| 4. | Press | Left, | Right, | Up, | Down, | |
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| or | Zoom to adjust the camera framing. |
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| 5. | Press | Auto Zoom to enable automatic zooming. | ||||
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The following icon | The ultrasound signal has | Do the following: |
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appears on the | been lost. Even though | • | Face the camera more directly instead of at an angle, | |||||
screen: | automatic tracking is | |||||||
| and make sure that the locator is pointing straight | |||||||
| enabled, the camera is not |
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| ahead, not to one side or up or down. For guidelines | ||||||
| receiving the ultrasound |
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| regarding facing the camera, see page |
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| signal, so it cannot track |
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| • | Make sure that the power button on the top of the | ||||||
| you. | |||||||
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| locator pack is in the ON position and that the batteries | ||||||
| This icon appears |
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| in the locator pack are charged. |
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| momentarily when the |
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| • | Try standing closer to the camera. |
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| signal is first lost, and it |
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| • | Wait until the camera receives the signal again; when | ||||||
| appears again momentarily | |||||||
| if you press a Presenter |
| this occurs, the camera will point to the locator. | |||||
| View button when the signal | • | Press a button on the remote, such as the Off | Off | ||||
| is not present. |
| button, that enables you to control the camera | |||||
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| manually. |
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