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Polycom
8002
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Models:
8002
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Troubleshooting
Specs
Install
System Diagram
Signal strength
Password
Restore Defaults
Line indicators
Administration Guide
Maintenance
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Page 39
Page 41
Contents
Administration Guide
Trademark Information
Patent Information
Copyright Notice
Contact Information
Essential Installation Pointers
You must update the software with the most recent code
Data APs may not support VoWiFi
Knowledge base to assist troubleshooting is available at
Page
Polycom Model Numbers
About this Guide
Related Documents
Customer Support Hotline
Icons and Conventions
Contents
Programming the SIP Handset Features
Using the SIP Handset
Testing a Handset Diagnostic Tools
Software License and Protocol Management
Index
Page
SpectraLink Wireless Telephone Overview
WMM-Compatible Access Points
Security Options
Quick Start Guide
Security Regulatory Domain Preferred Channels
System Diagram
SIP Servers
SpectraLink 8002 Wireless Telephone
Access points
Ethernet switch
System Components
SIP server
SIP phone
Tftp server
SIP Tftp server
Handset Specifications
WMM
WPA2-PSK
DHCP, Tftp
Startup Sequence
Icon Icons shown in bold turns off when
EXT
Xxxxx
PN 1725-36034-001C.doc
SpectraLink 8002 Wireless Telephone Configuration
Admin Administration Menu
Opening the Admin menu
Entering and editing Admin menu options
Alphanumeric string entry
To Enter Press
Admin menu
Admin Menu Items 2nd Level 3rd Level 4th Level 5th Level
ESS ID
WEP
Admin Menu Items 2nd Level 3rd Level 4th Level 5th Level
License Option
Phone Config
SIP Registration
Network Config
Admin Password
OAI On/Off
IP Address
Option Meaning
SpectraLink 8002 Wireless Telephone Configuration
Essid
Security
Transmit Power
Regulatory Domain
Diagnostics
Restore Defaults
User-defined Preferences Standby Menu
Standby mode, options menu
Standby Menu Items 2nd Level 3rd Level 4th Level
Standby menu
PBX
PN 1725-36034-001C.doc
Ring Options
Lock Keys
Telephone Ring
Phone Options
System Info
Phone IP Addr
Server IP Addr
Firmware Version
Page
Software License and Protocol Management
Requirements
Configuration Process
Software License and Protocol Management
Page
SIP Tftp Server Configuration Files
Programming the SIP Handset Features
Guidelines
Generic file sipallusers.cfg
Handset-specific files e.g. sip3001.cfg
Parameter Value Description
Proxy server commands
SER
Parameter Value Description
Auth
Codecs
Favorite
Sample Configuration Files
SIPallusers.cfg
# PROXY1MAILACCESS =
PROXY1KEEPALIVESECS=14
Sample handset-specific file
#PROXY1ADDR #PROXY2ADDR
LINE1
LINE2CALLID
Using the SIP Handset
Line indicators
Handset Display
Overview
Signal strength
Battery charge
Indicator Function
Handset icons
Standby mode on-hook
Active mode off-hook
Handset modes
Download
Softkeys
Messaging mode
Softkey Name Displayed… Press to…
Using the SIP Handset
Line menu
Menus
Favorites menu
FCN menu
Menu display
Feature activation
Handset Operation
Alphanumeric dialing
If you want to… Then…
Line 1 your dial number To dialed number Hold Rej Mute
Line 1 your dial number Fr caller ID Answ Rej
=Fr caller ID Rsme Mute End
If you want to… Then…
Using the SIP Handset
Page
Testing a Handset
Page
Diagnostic Tools
Site Survey
Display has the following layout for single Essid mode
M T
Diagnostics Mode
Solving coverage issues
Screen
M m m c h s s a i d M m c h s s m n e m E m
C o u N n n A s U n t
Syslog Mode
Message type Errors
Events Full
MAC
AP MAC
Call Start Call type telephony, OAI, PTT
Messages are formatted like the following example
Certifying the Installation
Conducting a site survey
PN 1725-36034-001C.doc
Software Maintenance
Upgrading handsets
Normal download messages
Message Description
Download failure or recovery messages
Tftp
Troubleshooting
Access point problems
Range/out-of-range
Capacity
Configuration problems
Transmission obstructions
Handset Status Messages
Message Description Action
Message Description Action
Troubleshooting
Do not Power
OFF
Dhcp
License Option set
CRC
Message Description Action
Page
Max. Power Limit peak power
Appendix a Regulatory Domains
Domain Band Channels Identifier 4000 2.4745 MHz
Countries
PN 1725-36034-001C.doc
Index
Coverage Coverage test
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